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EquipmentShare

Tech-driven construction equipment rental and sales

Rental Coordinator

Account ManagementPosted on Nov 11
Full-timeEl Paso, TX, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Strong listening skills and a customer-problem-solving orientation are required.
  • Ability to build, nurture, and maintain customer relationships throughout the rental process is required.
  • Strong interpersonal and problem-solving skills are required.
  • Ability to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services is required.
  • Employment is contingent on passing a background check.

Responsibilities

  • Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • Expand the existing customer base by building relationships with contractors and construction company principals, and educate customers about how EquipmentShare can help them save money, increase revenue, and operate more efficiently.
  • Maintain and nurture existing customer relationships to support customer satisfaction with EquipmentShare's service and support, and keep customers informed about additional ways EquipmentShare can improve their business.
  • Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • Develop new sales strategies and techniques to increase market share and improve the customer experience.

About the Company

EquipmentShare

Tech-driven construction equipment rental and sales

EquipmentShare provides construction equipment rental and sales, plus tech-enabled services that streamline operations. Its platform combines an equipment marketplace with smart technology that tracks assets, manages users, and monitors performance; data science predicts maintenance, issues service alerts, and GPS tracks machines. It differs from traditional rental houses by offering proactive, data-driven management tools that reduce downtime, improve productivity and safety, and simplify job costing. Its goal is to boost construction productivity by making equipment more available and easier to manage through integrated rentals, sales, and technology services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Columbia, MO
Founded
2014

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