Full-Time

Customer Onboarding Specialist

Posted on 4/27/2024

Octopus Energy

Octopus Energy

1,001-5,000 employees

Provides 100% renewable electricity solutions

Data & Analytics
Energy

Mid

Manchester, UK

Required Skills
Communications
Customer Service
Requirements
  • Previous experience in fast-paced customer service, operations, or telesales environments
  • Clear communication skills with a focus on listening and attention to detail
  • Honest, focused, and committed to delivering high levels of customer service
  • Adaptable personal style and willingness to receive feedback
  • Quick learner with openness to challenges
Responsibilities
  • Being the first point of contact for potential and existing customers
  • Informing customers about products and services in a friendly manner
  • Assisting customers in selecting the best tariff for their needs
  • Providing excellent customer service and handling customer queries

Octopus Energy provides 100% renewable electricity sourced from solar, wind, and water, offering smart tariffs for smart meters, including intelligent electric vehicle charging and off-peak electricity options. The company is dedicated to advancing transformative technologies to drive renewable energy adoption and reduce global dependence on fossil fuels.

Company Stage

Private

Total Funding

$2.5B

Headquarters

, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
INACTIVE