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RHA Health Services

Community-based disability and behavioral health services

Director of Facilities Operations and Asset Management

Facilities ManagementConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business Administration, Facilities Management, Construction Management, Engineering, or a related field is required; a master's degree is preferred.
  • At least 10 years of progressively responsible experience in facilities, real estate, or asset management, including at least 5 years in a senior or executive leadership role.
  • Demonstrated success managing large budgets, multi-state operations, and complex capital projects.
  • Deep technical knowledge of building systems, construction, life-safety infrastructure, and preventive maintenance best practices.
  • Strategic planning, project management, problem-solving, and decision-making skills.
  • Ability to drive results in fast-paced environments while balancing strategic priorities with immediate operational needs.
  • Leadership, team-building, and communication skills.
  • Proficiency in Microsoft Office, project management software, and computerized maintenance management system platforms.
  • Valid driver's license and willingness to travel regularly across the enterprise.
  • Ability to lift up to 30 lbs. regularly and occasionally up to 70 lbs.; frequent standing, walking, bending, climbing, kneeling, and using hands to handle tools or controls.
  • Ability to demonstrate CPR proficiency from the floor level; close, distance, and peripheral vision.
  • Completion of criminal background screening, registry checks, drug testing, education verification, and other credentialing based on position requirements.
  • For positions requiring driving, proof of driver's license, driver's insurance, and vehicle if required for transporting individuals.

Responsibilities

  • Establish and lead the enterprise-wide strategy for facilities, real estate, and fleet management aligned with organizational goals.
  • Oversee long-term capital planning for residential group homes, day program centers, healthcare facilities, and administrative offices, including facility lifecycle forecasting and asset replacement planning.
  • Partner with executive leadership and finance to align real estate and capital strategies with organizational growth, risk mitigation, and budget priorities.
  • Provide enterprise oversight for property leases, acquisitions, dispositions, and negotiations.
  • Monitor industry trends, regulations, and emerging technologies to drive innovation and operational efficiency.
  • Provide executive leadership over company-owned and leased properties, ensuring that facilities are safe, compliant, and operational.
  • Oversee maintenance operations across a distributed network of properties, ensuring consistent service levels and minimal operational disruption.
  • Ensure compliance with federal, state, and local building codes, environmental regulations, and life-safety standards.
  • Oversee responses to complex or high-impact facility issues, including structural, roofing, plumbing, and HVAC issues, and ensure timely resolution.
  • Implement enterprise-wide policies, standards, and performance metrics for facility maintenance operations.
  • Drive implementation and adoption of a standardized computerized maintenance management system for tracking, planning, and reporting.
  • Oversee acquisition, deployment, maintenance, and retirement of the enterprise vehicle fleet.
  • Ensure cost-effective fleet lifecycle management and compliance with licensing, insurance, safety, and fuel programs.
  • Lead negotiation and management of enterprise-wide vendor and service contracts related to facilities and fleet assets.
  • Maintain centralized asset inventories, documentation, and insurance coverage to mitigate risk.
  • Lead planning, design, budgeting, and execution of major construction, renovation, and expansion projects across the enterprise.
  • Establish project governance, performance metrics, and standardized reporting for all capital projects.
  • Ensure projects are delivered on time, on budget, and in compliance with safety, quality, and regulatory standards.
  • Serve as enterprise project lead for complex or high-value construction and renovation projects.
  • Lead, mentor, and develop Regional Managers and other facilities and real estate leaders.
  • Foster a culture of accountability, safety, operational excellence, and continuous improvement.
  • Promote cross-functional collaboration with Operations, Finance, Risk, IT, and other business units.
  • Provide regular updates and strategic recommendations to senior leadership regarding facilities, real estate, and capital initiatives.
  • Collaborate with the Director of CMMS & Facility Systems to ensure integrated oversight of facility, system, and asset operations enterprise-wide.
  • Perform other duties as assigned.
  • Supervise Regional Managers of Fleet and Facility Management.
  • Travel regularly across multiple states to visit facilities, support regional leaders, assess capital projects, and ensure consistent facility performance and compliance, including overnight stays.

Desired Qualifications

  • A master's degree is preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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