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Full-Time

Senior Product Manager

Risk

Confirmed live in the last 24 hours

Gusto

Gusto

1,001-5,000 employees

Payroll, benefits, and HR solutions provider

Fintech
Enterprise Software

Compensation Overview

$153k - $230kAnnually

Senior, Expert

Seattle, WA, USA + 8 more

Category
Product Management
Product Strategy
Product
Required Skills
Market Research
Management
Data Analysis
Requirements
  • 5+ years of experience in product management and risk related work
  • Experience designing and building risk management platforms that find the balance of loss prevention and user experience
  • Knowledge of systems, processes, tools and vendors related to threat detection, payment transactions, operational procedures, and risk scoring
  • Ability to make sound risk and customer experience decisions in the absence of data
  • Ability to communicate effectively based on audience
  • Experience with data structures, analytics, and AI/ML models for risk management is a plus
Responsibilities
  • Build products and services that help manage fraud and credit risk while enabling positive user experiences for Gusto Global products
  • Develop the roadmap of your product area through deep research and understanding of business goals and OKRs
  • Work collaboratively with Engineers, Designers, Product Managers, Fraud/Risk Operations and other stakeholders to bring new products and features to our customers
  • Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements
  • Model and systematize data-driven decision-making by consistently reviewing KPI dashboards with team while driving transparency and focus on customer and business outcomes

Gusto provides payroll, benefits, and human resources solutions specifically designed for small to medium-sized businesses. Its platform allows users to manage payroll processing, employee benefits, and HR tasks in one integrated system, making it easier for businesses that may not have extensive HR resources. Gusto operates on a subscription-based model, offering various pricing tiers to accommodate different business needs, from startups to established companies. This flexibility in pricing and service options sets Gusto apart from competitors, as it caters to a wide range of clients. The company's goal is to simplify the management of employee-related tasks, enabling businesses to focus on growth and improving employee satisfaction.

Company Stage

Series E

Total Funding

$746.2M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

6%

1 year growth

13%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Gusto's partnership with Nav to help SMBs overcome cash flow obstacles demonstrates its commitment to addressing critical business challenges.
  • The company's continuous expansion of services, such as advanced employee benefits packages, increases its value proposition and customer retention.
  • Recognition as one of the best payroll software providers highlights Gusto's strong market position and reliability.

What critics are saying

  • The competitive fintech landscape requires Gusto to continuously innovate to maintain its market position.
  • Dependence on small to medium-sized businesses makes Gusto vulnerable to economic downturns affecting this segment.

What makes Gusto unique

  • Gusto's all-in-one platform specifically targets small to medium-sized businesses, unlike competitors who may focus on larger enterprises.
  • Their tiered subscription model offers flexibility and affordability, making it accessible for a wide range of business sizes and budgets.
  • Integration with popular third-party applications like QuickBooks Online and Xero enhances Gusto's usability and appeal.

Benefits

It’s a marathon, not a sprint: Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.

Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.

Wellness for every body: We’re proud to offer inclusive health care such as hormone treatments, gender-affirming surgery, therapy, family planning, and more.

The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.

Family-friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.

Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.