Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on October 31, 2026

Work You’ll Do

As a Senior Consultant on the Salesforce Patient Services team, you will help Life Sciences clients improve patient engagement, streamline service operations, and support broader transformation initiatives across the patient journey. You will contribute to strategy, process design, and technology-enabled delivery efforts in complex environments, working with cross-functional teams to help translate patient services needs into practical, scalable Salesforce solutions.

Responsibilities include:

Supporting senior architects and delivery teams in translating business requirements into Salesforce solution designs that address patient enrollment, hub services, case management, benefits investigation, and patient support workflows.
Gathering and documenting technical requirements, help develop solution designs, and contribute to recommendations that support Salesforce Life Sciences Cloud implementations.
Collaborating with business, technology, and delivery stakeholders to align proposed solutions with patient services objectives, operating model needs, and program delivery constraints.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The Team

Our Sales & Services offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, brining customer strategies to life and creating new markets.

Qualifications

Required:

5+ years of consulting, client-facing, or relevant industry experience.
2+ full life-cycle Salesforce implementation.
2+ years of experience with Salesforce Health Cloud or Life Sciences Cloud in a Patient Services environment.
2+ year of experience supporting Salesforce solution design in at least 2 of the following areas: data structures, integration concepts, security considerations, and platform configuration
Bachelor's degree or equivalent years of experience.
Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Preferred:

Salesforce certifications
Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or Life Sciences Cloud (preferred).
Experience presenting to technical and non-technical audiences.
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (Big Machines, Apttus, Cameleon).
Advanced degree in a relevant field.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,000 - $200,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected].

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers

Requisition code: 372242

Job ID 372242

About the company

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company Size

10,001+

Company Stage

Late Stage VC

Total Funding

$17.1M

Headquarters

Madrid, Spain

Founded

1845

Get referred to Deloitte

See people who can refer or advise you

Simplify's Take

What believers are saying

Growth keeps hiring going: revenue rose 5.7% to $74.5 billion and staff neared 500,000 in the year to May 2026.
AI is part of the job: in October 2025, Deloitte opened the Claude assistant to 470,000 people, Anthropic's largest rollout.
Making partner pays off: Deloitte UK's 784 equity partners averaged £1.125 million in profit in the year to May 2026.

What critics are saying

Tech consulting is lagging: it grew 2.5% in the year to May 2026, the slowest of Deloitte's four businesses.
Back-office benefits are shrinking: Deloitte US will halve parental leave to 8 weeks for internal staff in January 2027.
Federal work brings scrutiny: Deloitte agreed to pay $21.5 million in August 2026 over claims diversity targets swayed promotions.

What makes Deloitte unique

Deloitte is the biggest Big Four accounting firm: fiscal 2025 revenue of $70.5 billion beat PwC's $56.9 billion.
Consulting runs deeper here: Deloitte kept its consultants in 2003 after PwC, EY, and KPMG sold or spun off theirs.
Deloitte leads cyber consulting: it took 32% of worldwide security consulting revenue in 2025, research firm Gartner says.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Professional Development Budget
Hybrid Work Options

Company News

Business Insider

Jan 29th, 2026

AI forces companies to rethink hiring practices as job applications surge and entry-level pipelines shrink

Business Insider convened 15 HR and C-suite leaders in Davos to discuss how AI is reshaping hiring and talent pipelines. The roundtable, presented by Indeed, revealed growing concerns about entry-level positions and skills assessment. Deloitte's Elizabeth Faber emphasised maintaining a "human-led, technology-powered" approach whilst carefully navigating reduced junior hiring. TCW's Melissa Stolfi noted her firm has downsized its analyst class but maintains a pyramid structure to preserve apprenticeship culture and future leadership pipelines. Indeed's chief economist Svenja Gudell warned that whilst tech employers now demand five-plus years' experience, this creates future talent shortages if junior hiring continues declining. Salesforce's Nathalie Scardino said her company receives two million applications annually and has shifted focus from years of experience to learning aptitude. Manpower Group's Becky Frankiewicz noted AI can process candidates faster whilst reducing bias, potentially unlocking opportunities beyond traditional qualifications.

Yahoo Finance

Jan 20th, 2026

Deloitte to hire 50,000 employees in India, eyes Mangaluru expansion

Deloitte plans to hire 50,000 employees in India and is evaluating Mangaluru, Karnataka, as a potential new location, according to South Asia CEO Romal Shetty. The company currently employs 140,000 people in India, representing one in four Deloitte employees globally. Shetty said India hosts 50% of all global capability centres worldwide, with significant growth potential in Tier II and Tier III cities. He proposed creating digital economic zones integrating GCCs, GPU-based data centres, startups and academic institutions to accelerate expansion. The CEO called for streamlining GCC setup processes from six months to two weeks, whilst acknowledging infrastructure constraints around energy and water for data centres. Shetty noted Mangaluru offers advantages including talent availability and real estate, adding the company's presence there is a matter of timing.

PR Newswire

Oct 31st, 2025

Deloitte Invests in Kihomac for Drones

Deloitte has invested in Kihomac to enhance U.S. drone manufacturing, aiming to strengthen national security and supply chains. This investment will allow Kihomac, a veteran-owned company, to expand production in Utah and mass-produce drones for U.S. government agencies and businesses. Deloitte's support will create manufacturing jobs and secure the supply chain for American customers.

La Tercera

Jul 14th, 2025

Deloitte Acquires Virtus Partners in Chile

Deloitte has acquired 100% of Virtus Partners, founded by Gonzalo and Marcelo Larraguibel, to enhance its strategic consulting business in Chile. This acquisition aims to offer comprehensive solutions from strategy design to execution. Deloitte's CEO, Christian Durán, emphasized the significance of this move in strengthening their market position. The merger combines Deloitte's global capabilities with Virtus Partners' local expertise, offering a unique strategic consulting platform in Chile.

Yahoo Finance

Jul 4th, 2025

Deloitte Canada Acquires Fintech Firm Allevar

Deloitte Canada has acquired Toronto-based fintech firm Allevar, enhancing its capabilities in regulatory compliance and technology solutions. Allevar specializes in fraud management, AML, payment systems, and KYC regulations, crucial for Canadian banks and the financial services industry. Allevar's leadership, including CEO Dan Wood, will join Deloitte's Regulatory Risk practice. This acquisition aligns with Deloitte's strategy for growth in the digital and AI age.

Deloitte

Patient Services Salesforce Technical Senior Consultant

About the job