Manager Delivery Project Manager

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

The Manager, Delivery Project Management will lead a team of client-facing Project Managers responsible for delivering complex client engagements and ensuring consistent execution across multiple workstreams. The role will partner closely with Delivery Excellence, Account Management, and cross-functional business leaders to drive operational excellence, project governance, and successful client outcomes.

This role will translate delivery priorities and operating standards into team execution by developing project management talent, reinforcing operational discipline, monitoring delivery performance, and driving continuous improvement. This leader balances people leadership with execution oversight to ensure consistent project delivery, effective resource utilization, and a high-quality client experience.

Responsibilities:

Team Performance & Project Leadership

• Lead, coach, and develop a team of Delivery Project Managers by setting clear expectations, reinforcing accountability, and building project management capability aligned to delivery standards, business priorities, and client outcomes.
• Use goals, metrics, delivery routines, and operational insights to monitor project execution, identify risks, address performance gaps, and support consistent, high-quality delivery across assigned engagements.
• Equip Project Managers to communicate priorities, manage stakeholder expectations, navigate change, support employee transition, and apply timely, fair, and specific feedback to strengthen performance and development.

Delivery Excellence

• Coach Project Managers on project planning, timeline management, risk and issue escalation, dependency tracking, stakeholder updates, and quality project documentation.
• Monitor portfolio health through performance metrics, delivery reviews, and operational reporting to identify trends, mitigate risks, and improve execution.
• Partner with Lead Project Managers, Account Management, and Delivery leaders to ensure successful delivery of client commitments across multiple engagements.
• Champion continuous improvement initiatives that strengthen delivery processes, operational consistency, and project management capabilities. 

Client & Business Partnership

• Build collaborative relationships with internal leaders and client stakeholders to align priorities, resolve challenges, and support successful delivery outcomes.
• Facilitate governance reviews and communicates project status, risks, dependencies, and performance insights to leadership.
• Identify opportunities to improve contract utilization, operational efficiency, and client value realization. 

Operational Leadership

• Implement governance processes, project standards, reporting, and performance measures established by Delivery leadership.
• Use business insights, operational metrics, and AI-enabled tools to improve team productivity, delivery quality, and decision-making.
• Integrate AI-enabled tools into team operations, identify efficiency opportunities, and ensure AI-generated outputs are reviewed for accuracy, relevance, quality, and business alignment.
• Support strategic initiatives that enhance project management capabilities, organizational effectiveness, and delivery excellence.

Qualifications

• Bachelor's degree in Business, Project Management, Healthcare Administration, Supply Chain, or related field, or equivalent combination of education and experience.
• 5 or more years of progressive experience in project management, client delivery, consulting, business operations, or related disciplines required.
• Demonstrated success supporting complex, cross-functional client engagements within a matrixed organization.
• Experience supporting project portfolios, resource planning, project governance, and operational performance.
• Proven ability to influence cross-functional stakeholders and build consensus without direct authority.
• Strong business acumen with experience balancing client priorities, operational needs, and business objectives.
• Experience using performance metrics and operational reporting to improve delivery effectiveness.
• Demonstrated ability to leverage AI-enabled productivity tools to improve team effectiveness, operational performance, and decision quality while reinforcing responsible use and critical evaluation of outputs.
• People leadership experience leading individual-contributor Project Managers, delivery professionals, or client-facing teams desired.
• PMP or equivalent project management certification preferred.
• Experience in healthcare, consulting, managed services, or supply chain preferred.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.