Endpoint Clinical

Interactive response technology for clinical trials

Project Manager

Project ManagementConfirmed live in the last 24 hours

Full-timeRemote in UK£45k - £55k /yrRemote

About the Job

Requirements

At least 2 years of project management experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences or technology field.
At least 2 years of experience in the life sciences industry.
Familiarity with SQL is a plus.
Maintain attention to detail and quality focus.
Provide strong customer service.
Demonstrate organizational and time management skills.
Work effectively with professionals across a wide variety of roles.
Handle multiple assignments with moderate supervision.

Responsibilities

Serve as the primary client contact for sponsor and CRO clients for RTSM-related activities after go-live, building long-term relationships throughout each study.
Lead recurring client status calls and steering committee meetings; own meeting agendas, minutes, and action-item tracking.
Manage change control for live systems by receiving requests, assessing scope and impact, coordinating with Design/Build, QA, and Biostatistics, and driving changes through validation and deployment.
Own the post-go-live project plan, timeline, and RAID log for each assigned study.
Coordinate site and depot user provisioning, training refreshers, and access issues with Help Desk and Training teams.
Monitor drug-supply forecasting, inventory thresholds, and resupply strategy with clients, proactively escalating operational risks.
Manage protocol amendments, dosing changes, new sites or countries, and investigational product updates from client request through implementation.
Coordinate user acceptance testing for post-go-live system changes with clients and internal build teams.
Track and communicate enrollment, randomization, and supply-status metrics to clients and internal leadership.
Manage account financial tracking, including change-order scoping, budget tracking, and invoice coordination with clients and internal finance.
Lead study close-out, including final reconciliation, system decommissioning, archival, and lessons-learned reviews.
Advocate internally for clients and partner with Sales, Design PM, Programming, QA, and Regulatory to resolve issues.
Maintain audit-ready documentation in accordance with GxP, 21 CFR Part 11, and internal SOPs.
Assess and manage risks associated with assigned client IRT systems and change requests, making decisions and recommendations within defined project, client, and governance frameworks.
Complete responsibilities accurately and on time, and use available resources to support timely study delivery with clear oversight, accountability, and appropriate documentation.

Desired Qualifications

Previous experience working in a fast-paced, entrepreneurial environment.

Salary Range: 45000 to 55000 (Currency: GBP) (Pay period: per-year-salary)

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview:

The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction.

As a Project Manager, you are the primary point of contact for our clinical trial sponsor and CRO clients from the moment their Randomization and Trial Supply Management (RTSM) system goes live through the life of the study. You own the day-to-day client relationship, the project plan, and the coordination across internal teams needed to keep the trial's randomization and drug supply operations running smoothly.

This is a delivery and relationship-management role, not a system-build role: you inherit a validated, go-live-ready RTSM system from the BSA and study build team, and you are accountable for everything that happens with that system in production — change requests, user management, ongoing supply strategy conversations, issue triage, and study close-out.

*This position can be based remotely within UK*

Responsibilities:

Serve as the single point of contact for the client (sponsor/CRO) for all RTSM-related activities post go-live, building trusted, long-term relationships across the life of the study.

Lead recurring client status calls and steering committee meetings; own the agenda, minutes, and action item tracking.

Manage the end-to-end change control process for live systems: intake change requests, scope impact, coordinate with Design/Build, QA, and Biostatistics, and drive changes through validation and deployment.

Own the project plan, timeline, and RAID (risks, actions, issues, decisions) log for each assigned study post go-live.

Coordinate site and depot user provisioning, training refreshers, and access issues in partnership with the Help Desk and Training teams.

Monitor drug supply forecasting, inventory thresholds, and resupply strategy conversations with the client, escalating operational risk proactively.

Manage study amendments (protocol amendments, dosing changes, new sites/countries, IP updates) from client request through implementation.

Coordinate UAT (user acceptance testing) for any post-go-live system changes with the client and internal build teams.

Track and communicate study metrics (enrollment, randomization, supply status) to the client and internal leadership.

Own financial tracking for the account, including change order scoping, budget tracking, and invoicing coordination with the client and internal finance.

Lead study close-out activities: final reconciliation, system decommissioning, archival, and lessons-learned reviews.

Act as the internal advocate for the client, partnering with Sales, Design PM, Programming, QA, and Regulatory to resolve issues quickly.

Maintain audit-ready documentation in accordance with GxP, 21 CFR Part 11, and internal SOPs

Authority:

The Project Manager has the authority to assess and manage risks associated with assigned client IRT systems and change requests, and to make informed decisions and recommendations within defined project, client, and governance frameworks

Accountabilities:

Demonstrate consistent, accurate, and timely completion of all responsibilities.

Effectively utilise available resources to drive timely study delivery while maintaining clear oversight, accountability, and appropriate documentation.

Experience:

2+ years of Project Management experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences/technology field
2-4 years’ experience in the life science industry
Previous experience working in a fast-paced, entrepreneurial environment preferred.
Familiarity using SQL a plus

Skills:

Strong attention to detail and quality-focus
Strong customer service orientation
Excellent organizational and time management skills
Good communication skills
Excellent organizational skills
Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
Able to work on multiple assignments with moderate supervision

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.

#LI-MT #LI-Remote

About the Company

Endpoint Clinical

Interactive response technology for clinical trials

Endpoint Clinical provides interactive response technology (IRT) software for clinical trials, helping life sciences companies manage drug supply, patient randomization, and visit scheduling. Its platform coordinates these trial operations through a user-friendly system that can be set up, integrated with other trial management tools, and backed by ongoing services and support. The company differentiates itself through an emphasis on ease of use, strong integration with other systems, and comprehensive customer support, including collaborations with partners like THREAD and Berlinger to offer integrated solutions. Its primary goal is to help sponsors, CROs, and academic institutions run clinical trials more efficiently, with improved transparency and regulatory compliance.

Company size: 501-1,000
Company stage: Debt Financing
Total funding: $1.7M
Headquarters: Raleigh, NC
Founded: 2009

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