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Monarch

Behavioral health and substance use treatment

Direct Support Professional - Floater

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeMt Pleasant, NC, USA

About the Job

Requirements

  • A high school diploma is required.
  • A valid U.S. driver's license is required.
  • Experience working with children or adults with a mental health diagnosis, an intellectual or developmental disability, or a substance use disorder is not required.
  • Driving and travel are required.
  • Sleepovers in residential settings may be required.
  • Maintain certification in all agency, state, and federal training requirements.
  • Know and comply with agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
  • Follow service definition guidelines for services provided.

Responsibilities

  • Support people in achieving personal dreams and goals designated in individual goal plans while developing positive relationships.
  • Continually assess each person receiving services for their hopes, dreams, and desires, and provide supports that facilitate achievement.
  • Support people receiving services in developing relationships in their community and with their natural supports.
  • Assist people receiving services in participating fully in their community in ways consistent with their interests, and serve as a resource on community agencies, services, and supports that can meet identified needs or goals.
  • Ensure the rights of each person receiving services are protected and promoted, and assist them in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates.
  • Provide support as needed to meet the emotional, physical, and medical needs of each person supported.
  • Educate people receiving services on required work procedures, facility rules, policies, practices, and their rights.
  • Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination in all areas of life.
  • Provide input and recommendations into assessment and planning processes and development of the individual's plan.
  • Implement each person's plan within the requirements of the service definition and document as required by the service definition and agency policy, including goal completion, actions toward outcomes, incident reports, and timesheets.
  • Complete daily progress notes and communication logs to ensure appointments, goals, and interests are met, and assist in maintaining records, daily attendance, check sheets, and production sheets.
  • Assist people receiving services with day-to-day home operations, including housekeeping, meal preparation, laundry, shopping, lawn care, vehicle cleanliness, and maintenance.
  • Assist people receiving services with knowledge of emergency procedures and personal safety, and use effective judgment on safety issues, including fire safety drills, equipment inspections, and practicing safety procedures in the community.
  • Supervise, educate, and monitor people receiving services as needed in work settings, including community settings, vocational workshops, and day supports.
  • Maintain a safe working environment for employees and people receiving services by practicing safety procedures in the community and on the job.
  • Provide substitute coverage in-house or in the community as demands occur.
  • Arrange for or provide transportation to people receiving services as required.
  • Cooperate with lead staff in developing a schedule that maximizes use of hours and meets the needs of individuals receiving services.
  • Assist new or current staff with orientation, mentoring, and training.
  • Attend and actively participate in required meetings and training.
  • Complete other relevant responsibilities as assigned by the supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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