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CenterPoint Energy

Regulated electric and natural gas utility

Lead Product Marketing Manager

PR & CommunicationsConfirmed live in the last 24 hours
Full-timeHouston, TX, USANo salary listedIn-person

About the Job

Requirements

  • A master's degree in Marketing, Strategic Communications, Public Relations, Business Administration (MBA), or a related discipline.
  • At least 10 years of progressively responsible experience in marketing, communications, customer engagement, public relations, or related disciplines.
  • Demonstrated experience leading enterprise or large-scale communications programs.
  • Experience developing and implementing multi-channel communication strategies.
  • Experience managing cross-functional stakeholder relationships.
  • Experience using customer insights and analytics to inform communication decisions.
  • Experience in utility, energy, regulated industry, public sector, or infrastructure communications.
  • Experience supporting crisis communications and emergency response initiatives.
  • Experience leading agency partnerships and external communications vendors.

Responsibilities

  • Develop enterprise-wide marketing communications strategies that support customer engagement, brand reputation, business priorities, and regulatory objectives.
  • Lead the planning and execution of integrated communications programs across digital, print, social, web, email, direct mail, community outreach, paid media, and emerging channels.
  • Identify opportunities to strengthen customer understanding, improve engagement, and increase program participation through targeted communications strategies.
  • Ensure all communications align with the company’s customer-first philosophy, brand standards, accessibility requirements, and corporate values.
  • Lead complex cross-functional communications initiatives from concept through execution and performance evaluation.
  • Establish program objectives, communication frameworks, governance standards, and success metrics.
  • Guide communication planning for major customer, operational, resiliency, safety, energy efficiency, affordability, and infrastructure-related initiatives.
  • Develop annual and multi-year communications roadmaps supporting corporate and departmental priorities.
  • Leverage customer research, Voice of Customer data, market intelligence, analytics, and industry trends to develop effective communication strategies.
  • Translate customer insights into actionable messaging recommendations and campaign priorities.
  • Partner with research, customer experience, and analytics teams to identify emerging customer needs and communication opportunities.

About the Company

CenterPoint Energy

Regulated electric and natural gas utility

CenterPoint Energy delivers electricity and natural gas to customers in several states (Indiana, Ohio, Louisiana, Minnesota, Mississippi, and Texas) as a regulated utility. It generates, transmits, and distributes electric power and natural gas, and also sells natural gas services. The company earns revenue by charging approved rates set by state regulators for its utility services, with a focus on safe and reliable energy delivery to residential, commercial, and industrial customers. Its approach centers on maintained utility infrastructure and regulated pricing, differentiating it from competitive energy suppliers by operating as a regulated, monopoly-style service provider in its service areas. The company's goal is to provide dependable energy delivery while meeting regulatory requirements and ensuring steady, predictable utility earnings through approved rate structures.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1866

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