Helpdesk Associate @ NTT Data

. External Job Desc Header. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). <table style="width:100%"> <tbody> <tr> </tr> </tbody> </table>

External Job Desc Header. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate (Part -Time) to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara.

Location: Guadalajara, Jalisco. Mexico.

If you have previous experience as a customer service consultant, help desk associate or a similar position this could be a new steep in you personal development.

Requirements:

Availability to work 22.5 hours per week
Advanced English
Liking to work in IT Environment

We Offer:

Competitive salary
30 days of Christmas bonus
10 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (You and your family)
Life insurance
Dental Insurance
Discounts with selected Optics
Opportunity to grow in the company

Activities

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

External Job Desc Footer. About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

NTT Data

Helpdesk Associate

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NTT Data

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