Senior Client Success Manager
Raydar
Senior Client Success Manager
Raydar
AI-powered recruiting agency for tech roles
Raydar · New York, United States (Hybrid) · Full-time · Posted 2026-11-13
Salary: USD 115,000–160,000
Workplace: hybrid
About the company
Our client is a healthcare technology company.
The role
Raydar is recruiting for this role on behalf of our client. Own a mix of commercial relationship work and hands-on delivery, growing existing partner accounts and bringing in new business through channel partners. The role leads implementations from contract signing through launch and beyond, and serves as the main non-sales contact for partners. It suits someone who can run both the strategic conversation and the operational project plan.
What you'll do
- Build relationships with brokers, benefits consultants, administrators and partner account teams to win new groups and grow enrollment within live accounts.
- Own renewals and the most important partner relationships.
- Lead implementations end to end from contract signing, acting as the first non-sales contact for partners.
- Run regular business reviews and manage ongoing partner reporting.
- Shape how the post-signing account function is organized and improved, coordinating with several internal groups.
What we're looking for
- Track record of steering partner setup and rollout work from signature through to go-live in an account or success position.
- Skill in producing partner-facing metrics and persuading senior decision-makers of a product's worth.
- Experience growing accounts through channel or referral partners.
- Comfort working with finance leaders and technical integration teams alike.
- Ability to work independently in a small, fast-moving team with changing priorities.
Bonus points
- Experience building customer success processes from scratch or leading a customer success team.
- Background at early-stage startups or in employee benefits technology.
Compensation and benefits
- Base salary: $115K to $160K per year
- Equity
Location and work model
- New York, New York, United States
- Hybrid, with one required in-office day per week
- Full-time
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Raydar is an AI-powered talent acquisition firm that serves tech-focused organizations on a contingency basis, charging client companies only after a successful hire. It uses proprietary AI to identify a large pool of candidates and conducts a short 15-minute AI-driven interview (recorded and transcribed) before human recruiters review materials, provide interview prep, and assist with offers and negotiations. What sets it apart is the blend of automated sourcing and screening with hands-on human oversight and tailored client support. Its goal is to help organizations hire more efficiently by speeding up sourcing while maintaining thorough evaluation and negotiation assistance.
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