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Navitus Health Solutions

Transparent PBM pass-through rebates for plans

Supervisor - Specialty Pharmacy Support Services

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRemote in USA$56.8k - $68.4k /yr

About the Job

Requirements

  • A bachelor's degree or equivalent experience is preferred.
  • A Certified Pharmacy Technician certificate (CPhT) is required when overseeing Intake Specialists.
  • Two to five years of experience is required; prior experience in a pharmacy setting is preferred.
  • Proficiency in Microsoft Outlook, Word, and Excel is required.
  • Strong knowledge of current pharmacy regulations is required.
  • The employee must participate in, adhere to, and support compliance program objectives.

Responsibilities

  • Schedule staff and monitor day-to-day workflow.
  • Develop employees’ skills, evaluate performance, and provide feedback.
  • Oversee resolution of employee relations matters and participate in hiring, training, and evaluation of staff.
  • Develop, track, and monitor employee compliance with quality, service, and production standards.
  • Monitor task turnaround times to ensure internal standards and client performance guarantees are met.
  • Assist the Associate Manager, Pharmacy Services, in monitoring costs to ensure compliance with cost goals.
  • Address staff concerns and day-to-day operational, system, customer service, quality, and professional issues.
  • Work in production as needed.
  • Implement programs and process improvements to enhance internal and external customer service, and work with the Associate Manager, Pharmacy Services, to analyze pharmacy operations and overall efficiencies.
  • Serve as an escalation point for issues requiring a higher degree of expertise or discretion to resolve.
  • Represent pharmacy operations and service in cross-functional meetings and projects.
  • Participate in continued quality improvement and quality meetings as necessary.

Desired Qualifications

  • A bachelor's degree or equivalent experience is preferred.
  • Previous experience in a pharmacy setting is preferred.

About the Company

Navitus Health Solutions

Transparent PBM pass-through rebates for plans

Navitus Health Solutions is a pharmacy benefits manager that offers transparent pricing by passing 100% of negotiated rebates and discounts to its health-plan clients. It runs a spend-management clinical model designed to control drug costs from the outset while supporting member health, delivering both immediate value and long-term savings as drug spend trends are managed over time. The company markets its services through its portfolio brands—Navitus, Lumicera, and Archimedes—and serves over 18 million members across 800 clients, including public and private employers, unions, health plans, and health systems. It is owned by SSM Health and Costco Wholesale Corporation. Unlike traditional PBMs with opaque pricing, Navitus emphasizes transparency and direct savings for plan sponsors. The overarching goal is to reduce prescription drug costs for plans while improving member health outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Appleton, WI
Founded
2003

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