Marriott International

Manages and franchises hotels around the world

Audio Visual Technician

Live Events & Stage ProductionPosted on Nov 11

Full-timeKigali, RwandaNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience.
High school diploma or GED equivalent is preferred.
Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to visually inspect tools, equipment, or machines.

Responsibilities

Set up, operate, and troubleshoot audiovisual, projection, lighting, and conferencing equipment, devices, and systems.
Oversee audiovisual equipment setup in banquet and meeting rooms; ensure equipment is operational and repair or clean it when necessary.
Label broken equipment and communicate problems to the manager or supervisor.
Tape down and dress loose wire and cable.
Check delivered equipment and room setup against the Banquet Event Order, and communicate additions or deletions to flowsheets to the manager or supervisor.
Assist and instruct guests and customers on proper audiovisual equipment use and operation, upsell audiovisual services, and monitor equipment operation at appropriate intervals.
Break down, remove, and secure equipment when not in use.
Read, understand, and follow the Marriott Visual Productions standard operating procedures.
Follow company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to the manager.
Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential proprietary information, and safeguard company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Speak with others using clear and professional language, maintain positive working relationships, and support the team in achieving common goals.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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