Dining Room Lead

Broadmead: A Community Where You Belong, Grow, and Flourish

At Broadmead, we are more than a workplace. We are a values-driven community shaped by compassion, rooted in purpose, and guided by Quaker principles. We promote a culture where respect, integrity, and belonging are not aspirations, but the lived experience of everyone who walks through our doors.

We believe that when individuals thrive, communities flourish. That’s why we’ve built an environment where your work doesn’t just support a role, it shapes a legacy. Your contributions inspire progress, strengthen bonds, and enrich lives both within and beyond our campus.

What You Can Expect at Broadmead

• Opportunities to Grow
  Life-long learning never stops at Broadmead. Whether you’re building new skills, exploring new paths, or stepping into leadership, we provide the resources, mentorship, and encouragement to help you grow with purpose—and with Broadmead.
• A Culture that Welcomes You
  Belonging at Broadmead is not just a principle, it’s our practice. We value all voices, celebrate individual perspectives, and harness the power of collaboration to build a vibrant, inclusive community.
• Work that Feels Like More
  Purpose lives at the center of what we do. Here, your efforts are meaningful, your presence matters, and your work leaves a lasting impact on the lives of others.
• A Commitment to Your Well-Being
  From competitive compensation and wellness initiatives to flexible support systems, Broadmead cares for the people who care for our community. Your well-being fuels our shared success.

At Broadmead, you are not just a team member, you are a partner for a purpose that endures. Together, we’re enriching lives, building community, and ensuring everyone has the opportunity to belong, grow, and flourish.

Join us. Grow with us. Flourish with us.

Full-Time Dining Room Lead 

$22/hr-$25/hr-based on exp

Broadmead Community | Cockeysville, MD

Do you have a passion for hospitality, leadership, and creating exceptional dining experiences? Broadmead is seeking a Dining Room Lead/Trainer to help ensure our residents receive outstanding service in our upscale dining venues, Holly Terrace and Magnolia Room.

This role is ideal for someone who enjoys mentoring team members, leading by example, and creating a welcoming atmosphere where residents and guests feel valued.

Why Broadmead?

At Broadmead, we are more than a workplace. We are a vibrant senior living community dedicated to enhancing the lives of those we serve. Our team members play an important role in creating meaningful experiences for residents every day.

What You'll Do

As a Dining Room Lead/Trainer, you will:

• Lead and support dining room staff to ensure exceptional resident and guest experiences
• Train, coach, and mentor new servers while reinforcing service standards across the team
• Evaluate employee progress during training and identify opportunities for additional development
• Coordinate daily dining room operations, seating arrangements, and service flow
• Serve as a role model for professionalism, teamwork, and outstanding customer service
• Communicate effectively with culinary and production staff to ensure seamless service
• Address resident and guest concerns promptly and professionally
• Promote a positive team culture while supporting employee accountability and performance
• Assist with special events, holiday decorations, and community celebrations
• Ensure compliance with all safety, sanitation, and departmental procedures
• Recognize and accommodate residents' dietary needs, allergies, and special meal requests
• Support dining room operations during busy periods and unusual circumstances

What We're Looking For

• Previous restaurant, hospitality, senior living, or dining room experience preferred
• Leadership, training, or supervisory experience strongly preferred
• Excellent communication and customer service skills
• Ability to multitask and thrive in a fast-paced environment
• Strong organizational and problem-solving abilities
• Ability to work effectively with team members of all ages and backgrounds
• Commitment to providing exceptional service to residents, guests, and coworkers
• Knowledge of food safety and sanitation practices

What Makes You Successful

• You enjoy developing and coaching others
• You lead with professionalism, patience, and positivity
• You are highly organized and detail-oriented
• You take pride in creating memorable dining experiences
• You are dependable, adaptable, and team-focused

Join the Broadmead Team

If you're looking for a rewarding opportunity where your leadership and hospitality skills can make a meaningful impact every day, we'd love to hear from you.

Apply today and help create exceptional dining experiences for the residents of Broadmead!