Maintenance Technician 2 - Service Technician 2

Overview

Liberty Military Housing – Own your passion for service!  

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

What We Provide You: 

Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes: 

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums 

• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings 

• 401(k) Retirement Plan with Company Match 

• Education Reimbursement up to $5,250 per year 

• Generous Paid Time Off, including vacation, sick time, and 10 paid holidays 

• Wellness Benefits, including free gym access and additional wellness programs 

• Annual Boot Allowance 

• Maintenance Bonus Incentives, including on call bonuses and quarterly bonuses up to $1,500 

• Career Growth Opportunities, Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future

• Life and AD&D Insurance 

Responsibilities

A Day in the Life of a Service Technician II (Maintenance Technician II):

As a Liberty Military Housing Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community. You will operate building systems and related equipment and tools to complete tasks to Liberty Military Housing’s quality standards. Your role requires the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

Your Responsibilities include, but not limited to:

• Troubleshoot and perform routine maintenance, installation and repairs on a variety of building systems and appliances, including, plumbing, HVAC, painting, carpentry, appliance repair and electrical.
• Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc.; to ensure quality maintained homes and community.
• Perform installations, service repairs, and preventative maintenance tasks, in homes, common areas, grounds and community.
• Complete resident-requested repairs and services within the required time frame (24 hours).
• Complete all assigned maintenance work on vacant homes within LMH standards.
• Perform On-call service requests and emergency calls.
• Participate in routine inspections (including QC, move in, preventative maintenance, machinery, appliance, etc.).
• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
• Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
• Report any maintenance concerns for repairs on homes, community and/or common areas to supervisor.
• Demonstrate the appropriate and safe use of standard hand and power tools, equipment and machinery.
• Participate in and attends various department or regional meetings, resident or community events, seminars, and other work-related events.
• Comply with all OSHA safety regulations, local applicable laws regarding health, safety or environment and LMH Standard Operating Procedures and Policies.
• Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.

• Operate a company or personal vehicle to travel to various locations for work purposes.

Qualifications

What You Need for Success:

• Two or more years’ related experience required.
• Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
• Certifications preferred HVAC and EPA.
• Communication and effective interaction with co-workers, managers, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
• Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
• Extensive knowledge of appliances.
• Basic computer skills (able to operate mobile device, PC).

• Must possess a valid driver's license.  Ability to operate a company or personal vehicle or electrical cart.

• Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
• Must be able to arrive at the property for service requests within 60 minutes.
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Ability to meet the following physical requirements: Independently lift/carry supplies or equipment up to 65 lbs; frequent reaching, stooping, bending and kneeling; extensive walking and standing, ability to climb up and down stairs/ ladders.
• Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, chemicals, smoke, unpleasant odors, and/or loud noises. Must be willing to work in both indoor and outdoor environments, in all weather conditions, and potentially hazardous conditions.
• Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Pay Range: $21.50 - $26.50 hourly