Business Analyst @ Zensar

Business & Strategy (3)
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Business Analyst(SFDC)

MUST HAVE SKILLS:

End-to-end implementation experience (i.e. Requirements to Deployment) for salesforce service cloud, FSL
Ability to independently drive Discovery / Design Workshops – Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
Manage various salesforce projects, including gathering information, planning, and executing projects.
Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
Works with the design team to ensure that the most significant business operations are addressed.
Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.
Familiarity with the backlog grooming process, attributes, review, and approval process.
Plan and monitor scope by ensuring that needs are within the SOW’s scope and communicating any variances for inclusion in the change control process.

NICE TO HAVE SKILLS:

Preferred: Candidates with relevant Salesforce Certifications or other Certifications such as IIBA / CSM / CSPO / Prince2 / PMP
Familiarity with Azure devops(or equivalent tool)
Excellent problem-solving skills and attention to detail
Strong written and verbal communication, project management, and collaboration skills
Experience in working with an Agile Delivery mechanism/mode

What's this role about?

Here's how you'll contribute:

You'll do this by:

Core Skills:

Desired Skills:

How we’d like you to lead:

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

Putting people first
Client-centricity
Collaboration

Grow. Own. Achieve. Learn. with Zensar