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The Boyd Group

Collision repair and auto glass network

Auto Glass Calibration Technician

Collision, Body & Glass RepairUpdated on Nov 14
Full-timeManchester, NH, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must be mechanically inclined and customer service oriented.
  • Must possess a valid driver's license.
  • Must be at least 18 years of age.
  • Must be able to stand and/or squat for extended periods.
  • Must be able to use hands efficiently in handling calibration equipment.
  • Must be able to lift up to 50 pounds.
  • Must have mechanical aptitude and the ability to operate hand tools.
  • Must complete a background check, motor vehicle record check, and drug screening process.

Responsibilities

  • Complete static and dynamic calibrations of forward-facing cameras either in-shop or on a mobile basis, as required by the calibration type and original equipment standards.
  • Follow Glass America and original equipment policies when setting up calibration equipment.
  • Use proper calibration equipment and techniques to provide original equipment-standard, efficient, timely, and quality calibration service to customers.
  • Complete proper documentation and attach it to the appropriate work order, or ensure the person responsible attaches it.
  • Maintain a safe and acceptable driving record in accordance with company policy.
  • Immediately report calibration issues to the location manager and/or Training Department.
  • Provide customer service that meets customers' expectations.
  • Ensure all calibration equipment is up to date and operating properly.
  • Immediately report any accident or incident to the location manager.
  • Comply with company policies and procedures in the employee handbook and original equipment standards for vehicle manufacturers.
  • Maintain a good working relationship with supervisors and co-workers.
  • Read and understand pre- and post-scans to avoid costly repairs.
  • Complete other tasks assigned by area management.
  • In some areas, conduct windshield repairs in accordance with Glass America's policies and standards.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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