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Jhpiego

Global health NGO improving maternal care

Quality Improvement Advisor

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeGuatemala City, GuatemalaNo salary listed

About the Job

Requirements

  • A health sciences professional or related professional with experience in quality improvement.
  • A master's degree in Public Health or a related field.
  • Seven to eight years of experience designing, implementing, and monitoring quality-improvement initiatives in MNCH+N within Guatemala's public or private sector and/or nongovernmental organizations.
  • Strong experience with quality-improvement methodologies and tools.
  • Experience supporting quality-improvement systems at the subnational level and in district- and facility-level health services.
  • Strong communication, coaching, and mentoring skills.
  • Knowledge of the structure and functioning of different levels of Guatemala's health system.
  • Ability to build capacity and promote collaboration among government entities, nongovernmental organizations, and other project implementers.
  • Strong analytical and problem-solving skills.
  • Ability to work in complex environments with multiple responsibilities and high performance demands.
  • Fluency in written and spoken English.
  • Willingness and ability to travel to all project implementation areas.

Responsibilities

  • Support the design and delivery of technical assistance for quality-management functions in MCGL-supported districts, including quality-improvement and quality-assurance systems, in collaboration with stakeholders and using local structures and processes.
  • Support the design, implementation, and monitoring of district quality-improvement initiatives across multiple public and private health facilities, addressing critical gaps in essential MNCH+N services.
  • Support the definition of improvement objectives and selection of quality indicators using existing SIGSA data.
  • Build the capacity of managers and multidisciplinary teams to apply quality-improvement methodologies and tools.
  • Support the identification and documentation of root causes of poor performance in high-impact interventions through provincial and district QA/QI committees.
  • Promote periodic sharing of lessons, including documenting and disseminating local solutions to common quality problems.
  • Oversee periodic monitoring, visualization, analysis, and use of quality-of-care results within and across facilities and districts.
  • Coordinate with country leadership to ensure efficient MCGL project planning, budgeting, and management in support of effective activity implementation.
  • Contribute to the development and implementation of strategic quality-improvement plans.
  • Align quality-improvement initiatives with government priorities and strategies and project objectives.
  • Build productive working relationships with health-facility teams and district authorities.
  • Lead and motivate teams to achieve quality-improvement objectives and promote collaboration and continuous improvement.
  • Meet with and engage patients, health personnel, government representatives, and strategic partners.
  • Communicate effectively to ensure the commitment and participation of all stakeholders.
  • Design and deliver competency-based training and mentoring programs related to quality improvement and patient safety.
  • Ensure training and mentoring materials are current and aligned with best practices.
  • Evaluate training-program effectiveness and make adjustments based on results and feedback.
  • Provide on-the-job training to regional and district structures to strengthen quality-assurance and quality-improvement systems.

Desired Qualifications

  • Clinical experience in at least one technical area of maternal health, child health, or nutrition.
  • Experience strengthening the capacity of key stakeholders, including district managers and frontline health workers, using adult-learning methods such as competency-based training, supervision, and in-person and mobile mentoring.

About the Company

Jhpiego

Global health NGO improving maternal care

Jhpiego is a nonprofit health organization that designs and runs international health programs in low-resource settings. It provides training, technical assistance, and field-based support to health workers and ministries of health, with programs delivered through local partners to improve safe care and infection prevention. It distinguishes itself through long-term partnerships with governments and health facilities, a strong link to Johns Hopkins, and a focus on implementing proven practices at scale. Its goal is to reduce preventable deaths and strengthen health systems by building local capacity.

Company size
5,001-10,000
Company stage
Grant
Total funding
$1.2M
Headquarters
Baltimore, MD
Founded
1973

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