Manager, Web Partnerships and Enablement

Career Category

Marketing

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager, Web Partnerships and Enablement

WHAT YOU WILL DO

The Amgen Global Customer Capabilities & Innovation organization is looking for a Manager, Web Partnerships and Enablement to extend web expertise and scale support for new and emerging demand across Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial needs. The role provides strategy, governance, and delivery leadership so teams can apply enterprise web standards and capabilities to their needs.

Key Responsibilities:

• Portfolio governance and launch readiness - Guide web portfolio governance and provide launch readiness support for Medical, Corporate Affairs, Clinical Trials, R&D, and approved non-commercial web initiatives. Clarify governance requirements, decision points, owners, and readiness needs, and help teams navigate the appropriate web delivery processes.

• Strategic Web Program Lead - Serve as a subject-matter expert on CMS, Design System, back-end system integrations, pharmaceutical web marketing best practices and emerging trends. Advise business teams on how to apply current web capabilities to business objectives and audience needs, and identify opportunities to strengthen digital experiences. Translate business goals into strategic recommendations and proactively define future-state capability enhancements and roadmaps, partnering with business, technology, content, design, analytics, and agency teams to assess feasibility, value, and dependencies.

• Standards and platform transitions - Promote adoption of enterprise web standards and governance. Assess externally hosted or custom web platforms and help plan their transition toward global web enterprise standards, including alignment on scope, dependencies, risks, and stakeholder responsibilities.

• Vendor and procurement enablement - Advise teams on engaging web vendors and agencies. Support statement-of-work development and procurement planning for web services, including Analytics and SEO engagements, in coordination with relevant procurement and business partners.

• Portfolio Prioritization & Planning: Lead quarterly intake and prioritization of web initiatives with Technology and business stakeholders, aligning investment to enterprise strategy, business value, and resource capacity. Translate prioritized needs into actionable scope, requirements, sequencing, timelines, and delivery plans. Assess cross-project and platform dependencies, clarify ownership, and apply governance to support informed prioritization and delivery.

• Web Delivery & Release Management: Lead cross-functional web initiatives from approved plans through development, launch, and hypercare. Coordinate creative and content handoffs, development, approvals, QA/UAT, deployment, and production validation. Align timelines, resources, budgets, dependencies, and release requirements; establish launch readiness; facilitate decisions; resolve issues; and communicate status and escalations to support successful, timely delivery.

• Program Governance, Compliance & Risk Management: Monitor program health, governance adherence, documentation, risks, issues, and change impacts across web initiatives. Coordinate business, content, creative, development, technology, analytics, and agency partners to clarify ownership, manage handoffs, and resolve conflicts across concurrent initiatives, platform migrations, technology releases, and regulatory deadlines. Embed legal, regulatory, privacy, accessibility, brand, and operational resilience requirements throughout delivery, escalating material risks as needed.

• Performance & Continuous Improvement: Partner with analytics and SEO teams to interpret web traffic, user behavior, search performance, and other digital insights, and use findings to recommend website optimization. Lead structured retrospectives and apply performance insights, lessons learned, and emerging trends to recommend improvements to web capabilities, standards, tools, templates, and delivery processes. Scale effective practices to improve consistency, efficiency, collaboration, and speed to market..

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. The Web Strategist professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of digital or web program, project, governance and technology experience

OR

Master’s degree and 4 years of digital or web program, project, governance and technology experience

Or

Bachelor’s degree and 8 years of digital or web program, project, governance and technology experience

Or

Associate’s degree and 10 years of digital or web program, project, governance and technology experience

Preferred Experience:

• Web governance and enablement — Experience establishing or applying web standards, governance, launch readiness, and operating models across multiple business functions, platforms, or markets.

• Strategy and consultation — Experience advising senior and cross-functional partners, translating business needs into web recommendations, and evaluating platform, vendor, or capability options.

• Digital Program / Project Management Expertise - 6+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments, including complex, cross-country, and high-impact initiatives.

• Agile & Program Management - Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives. Proficient in Program / Project Management tools such as Workfront, AEM, JIRA, ServiceNow, Confluence, and Google Analytics.

• Stakeholder & Vendor Management - Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners.

• Regulatory & Technical Acumen - Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements. Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices is a plus.

• Documentation & Governance - Experience developing detailed project documentation and translating business requirements into technical specifications.

Preferred Competencies:

• Leadership & Collaboration - Effective communication, relationship management, and cross-functional collaboration skills; able to convey complex technical concepts clearly to non-technical stakeholders.

• Strategic thinking — Connect enterprise web capabilities and standards to business needs, and identify practical ways to support new demand at scale.

• Influence and collaboration — Build trusted relationships across functions and organizations; explain technical and governance topics clearly to non-technical partners.

• Judgment and accountability — Balance business needs, compliance requirements, resource capacity, and platform constraints; surface risks early and follow decisions through.

• Adaptability & Growth Mindset - Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve. Comfortable working across time zones when required.
  

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen's application deadline for this position is 12/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

110,030.80USD -148,865.20 USD