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KION Group

Forklift, warehouse equipment and software solutions

Customer Service Business Controller

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeHeusenstamm, GermanyNo salary listed

About the Job

Requirements

  • At least 5 years of experience in a controlling role in multinational companies.
  • Availability for approximately 5% business travel.
  • Fluency in German and English.
  • Strong written and verbal communication skills.
  • Ability to solve problems and work collaboratively in a solution-focused manner.

Responsibilities

  • Serve as the key partner for the Markets Leaders of the EMEA Customer Service Business Unit and support the CS Finance Team.
  • Support the business by ensuring accurate tracking and processing of all transactions.
  • Translate business strategy into plans and establish measurable targets.
  • Evaluate the financial implications of strategic decisions, identify risks, and recommend actions.
  • Oversee the business planning and forecasting process.
  • Ensure compliance with internal guidelines, procedures, and external regulatory requirements.
  • Perform financial analysis and report to business managers, making suggestions to improve performance.
  • Establish and oversee processes and tools for obtaining transparent and reliable financial data and business information.
  • Communicate promptly and efficiently with relevant Controllers, the Shared Service Center, and other stakeholders to identify and discuss issues and suggest improvements.

About the Company

KION Group

Forklift, warehouse equipment and software solutions

KION Group provides forklifts, warehouse equipment, and integrated automation, along with software to optimize supply chains. It sells and leases industrial trucks, offers automated storage/retrieval and warehouse management software, and provides financing and digital transformation services through KION Digital. Its strength comes from a broad brand portfolio (Linde MH, STILL, Dematic, Baoli, Fenwick, OM, Voltas) delivering end-to-end intralogistics across hardware, software, automation, and services for real-time, secure operations. The goal is to help customers improve efficiency, accuracy, and visibility in their supply chains by tightly integrating material handling with digital tools and services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Wiesbaden, Germany
Founded
2006

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