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Reflow

Transforms operational activity into actionable insights

Fractional Product & Narrative Marketer

Product MarketingConfirmed live in the last 24 hours
Full-timeNo salary listedRemote

About the Job

Requirements

  • A background that blends content and product marketing, including ownership of both the story and content execution.
  • Strong strategic and editorial judgment to identify distinctive angles in market moments.
  • The ability to stay current on industry news and trends and act quickly on live market moments.
  • Experience in early-stage business-to-business software-as-a-service marketing from seed through Series B, with comfort operating amid ambiguity and limited resources.
  • A track record of running campaigns end-to-end rather than only writing copy from someone else's brief.
  • Comfort directing or lightly producing landing pages and video, including the ability to create effective briefs.
  • Comfort using data to assess what performed, understand why, and guide subsequent work.

Responsibilities

  • Express and evolve Reflow's core narrative across published materials.
  • Identify market and competitive moments worth reacting to and opportunities worth originating.
  • Shape market moments into clear campaigns tied to Reflow's point of view.
  • Coordinate with engineering to ensure technical accuracy when needed.
  • Brief or produce landing pages, video, and social content.
  • Run a consistent publishing cadence.
  • Measure which narratives, angles, and stories resonate with which audiences and why.
  • Feed performance insights back into the work to sharpen the narrative over time.

Desired Qualifications

  • Technical fluency or comfort learning enough to translate engineering substance into a story.
  • An eye for making content discoverable and citable in AI search, including answer engine optimization and generative engine optimization.

About the Company

Reflow

Transforms operational activity into actionable insights

Reflow offers an enterprise-grade platform for workforce and workflow intelligence that reveals how work actually flows across teams and systems to guide AI and automation investments. It converts operational activity into structured data and provides real-time, system-wide views of task flows, bottlenecks, and deviations without heavy integrations or manual time tracking. It uses a privacy-first design with SOC 2 Type 2 controls and focuses on analyzing processes rather than monitoring individuals, targeting mid-market and enterprise operations teams in areas like customer support, accounting, legal, and compliance. The goal is to help leaders decide where to automate, how to optimize processes, and how to increase capacity, delivering measurable ROI as customers report substantial savings.

Company size
11-50
Company stage
Seed
Total funding
$15M
Headquarters
San Francisco, CA
Founded
2024

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