Cinepolis Luxury Cinemas

Luxury cinemas and guest experiences

Runner

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Part-timeWinter Garden, FL, USANo salary listedIn-person

About the Job

Requirements

Must be at least 18 years old, subject to state guidelines.
ServSafe, food-handling, and alcohol-training certifications are required.
Strong interpersonal skills are needed to interact with employees, guests, and management.
Effective communication skills are needed to handle difficult and stressful situations positively.
Must maintain attention to detail and prioritize in a fast-paced, constantly changing environment.
Must demonstrate integrity and reliability.
Must be available nights, holidays, and weekends.

Responsibilities

Deliver concessions, kitchen, and bar items to guests, including utensils, sauces, and napkins, while following in-seat dining procedures and service standards.
Coordinate with the expediter to ensure food is delivered together, in high quality, and promptly.
Double-check orders for accuracy and completeness, and communicate issues to the kitchen, expediter, or supervisors.
Guide guests through the menu and suggest promotions, add-ons, or upsells using knowledge of the menu and Cinépolis offerings.
Clean auditoriums by removing dishes and trash, and report found items to managers.
Assist team members as needed, including scanning guest tickets, cleaning, conducting restroom checks, and ringing up guests at concessions or the box office.
Respond to guest complaints and requests, assisting or directing guests to the appropriate resource.
Report movie-projection issues to management.
Complete opening, mid-shift, and closing procedures, along with other assigned duties.
Acknowledge guests according to Cinépolis standards.
Attend and participate in trainings and meetings.

Desired Qualifications

One or more years of food running or bussing experience is preferred.

CINÉPOLIS CAREERS

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!

JOB DESCRIPTION

JOBCODE: RUNNER

FLSASTATUS: Non-Exempt

TITLE:

Runner

DEPARMENT:

Operations

LOCATION Theater

SUPERVISORYRESPONSABILITY

REPORTSTO:GeneralManager

JOBSUMMARY

Runnersarethegluethatholdsourservicetogether!Theirfocusistodeliver orderedfoodanddrinksto

guests, but they have a huge impact on creating excellent service that keeps guests coming back again and again.They ensure orders are delivered correctly and promptly, and that the guests have all that they need to enjoy thefilmand theirmeal.Theirenthusiasm,attentionto detail,andhospitalityarewhatsets

ourdininginexperienceapartfromtherest.

JOBDUTIES

Deliverconcessionsitems,kitchenitems,andbaritemstoguests includingutensils,sauces,andnapkinswhileembodying NiceandAmazingServicebyfollowing allInSeatDining procedures.
Workcloselywithexpeditertoensureallfoodisdeliveredsimultaneously,inhighqualityandinatimelyfashion.

Demonstrate Commitment, and Integrity at all times – double check that orders are correct and completeandcommunicatewithkitchen/expediter/supervisorsiftheyarenot.
Guidegueststhroughthemenuandsuggestpromotions,add-ons,orupselling,demonstratingknowledgeofmenuandCinepolisofferingsifguestswouldliketoordermoreitems.
Cleanauditoriumsremovingalldishes,trash,andprovidingmanagerswithanyfounditems.
Beofservicetoyourteammembersandassistthemwhenneededincludingscanningticketsforguests,cleaningandrestroomchecks,andringingupguestsatconcessionsorboxoffice.
Navigateguestcomplaintsandassistwithrequestsordirect themtoproperresourceifunabletoassist.

Becognizantofissueswithmovieprojections-communicatingwithmanagementwhenissuesarise.
Completeallopening,midandclosingprocedures-includingbutnotlimitedtootherduties.
AcknowledgingguestbyCinépolisstandards.
Attendandparticipateintrainingsandmeetings.

EDUCATIONAND/OREXPERIENCEANDSKILLS

Mustbe18yearsorolder.Refertoyourstate guidelines
1+yearsoffoodrunningorbussingpreferred
ServSafe,FoodHandlingandAlcoholtrainingcertificationsrequired

Stronginterpersonalskillsforinteractingwithemployees,guests,andmanagement
Effective communication skills with the ability to handle difficult and stressful situations and issues in a positivemanner
Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantlychangingenvironment
Haveintegrityandcanbecountedontotherightthing
Availablenights,holidaysandweekends

**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.

About the Company

Cinepolis Luxury Cinemas

Luxury cinemas and guest experiences

Cinepolis Luxury Cinemas operates movie theaters that pair film exhibition with enhanced seating, food and beverage service and hospitality. Guests can watch new releases in auditoriums designed around comfort, reserved seating and a more service-oriented experience than a conventional cinema. Theater teams work across projection, culinary operations, bars, guest service, facilities and management. The U.S. business is part of the broader Cinepolis cinema organization while maintaining a distinct luxury-theater footprint and local operating workforce.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Cinepolis Luxury Cinemas

See more jobs