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IGS Energy

Energy retailer providing electricity, gas, solar

Community Solar Operations Analyst

Full-TimePosted on 10/1/2026
$61k - $97.7k+ Annual incentive plan
Mid
Bachelor's
Ohio, USA
Remote
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in Business, Operations, Data Analytics, or Energy Systems, or equivalent experience.
  • Three or more years of full-time work experience is required.
  • Advanced proficiency with Microsoft Excel and other data analysis, reporting, and business tools is required.
  • Proficiency with Microsoft SQL querying is required.
  • Strong technical aptitude and business acumen, with the ability to leverage software, data, and systems to achieve business objectives and solve problems effectively.
  • Strong analytical and problem-solving skills, including the ability to synthesize information from multiple sources, identify key insights, and develop strategic recommendations and solutions.
  • Strong project and time management skills, with attention to detail and accuracy.
  • Excellent interpersonal and communication skills, including active listening and asking thoughtful questions to understand business and reporting needs.
  • Strong written, verbal, and presentation skills, with the ability to translate complex information into clear, user-friendly insights.
  • Ability to adapt in a fast-paced, evolving environment, work under pressure, and manage competing priorities.
  • Ability to work independently, take initiative, and build effective working relationships across stakeholders.
  • Dependability, reliability, accountability, and consistent follow-through.
Responsibilities
  • Own subscription fill levels across the community solar portfolio.
  • Ensure subscription and project data remain accurate and aligned across utility, program administrator, and internal systems.
  • Coordinate with utilities and program administrators to support subscription management activities.
  • Monitor utility files, identify discrepancies, and drive issue resolution.
  • Monitor subscriber churn and identify trends affecting portfolio performance.
  • Prepare and distribute financial, operational, and project performance reports.
  • Ensure accurate and timely reporting to program administrators.
  • Generate invoices for project management and related fees, and work with Billing to support payment tracking and reconciliation.
  • Assess processes to identify opportunities to improve efficiency, scalability, and stakeholder experience.
  • Use AI, automation, and technology solutions to develop and implement process improvements and new operational capabilities.
  • Provide actionable feedback to the Product team to improve systems and services.
  • Research new markets, regulatory developments, and industry trends.
  • Perform onboarding activities and quality assurance reviews of new subscriber enrollments.
  • Administer commission tracking and payment processes.
  • Track and analyze sales performance across markets and channels.
  • Develop and update sales training resources and tools as needed.
  • Collaborate with Billing and Solutions Center teams to resolve subscriber issues.
  • Manage non-payment processes and support collection performance.
  • Develop subscriber communications related to billing, project updates, and account changes.
  • Maintain training materials and process documentation for customer support teams as needed.
Desired Qualifications
  • Energy or solar industry experience.
  • Proficiency with VBA.
  • A solid understanding of Extract, Transform, Load (ETL) processes and tools.
  • Knowledge of community solar programs, utility operations, energy markets, and applicable regulatory frameworks.

About the company

IGS Energy is a private, family-owned energy retailer that helps homeowners and businesses manage electricity, natural gas, solar, and energy efficiency. Its product, essentially a managed energy package, aggregates different energy options and services into tailored plans for customers, using risk management and cost controls to stabilize bills. The company works by advising and supplying energy through its retail network, simplifying the energy landscape with personalized solutions and ongoing support. Compared to competitors, IGS Energy emphasizes long-term, purpose-driven service, private ownership, and a focus on delivering steady value to customers, employees, and communities rather than short-term profits. The goal is to provide reliable, affordable, and sustainable energy solutions while expanding access to solar and efficiency programs, for a more customer-focused energy future.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Dublin, California

Founded

1989

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Simplify's Take

What believers are saying

  • August 11, 2026 PCI partnership modernizes workflows and adds AI analytics across Just Energy.
  • Stark County and Euclid renewed IGS gas aggregation contracts through March 2028.
  • Canfield selected IGS Energy on September 11, 2026 for 2026-2027 gas supply.

What critics are saying

  • Tycko and Zavareei opened an IGS pricing and billing class-action investigation in September 2026.
  • BBB complaints remain public across multiple offices, reinforcing customer-service and billing friction.
  • A major pricing case or regulatory order forces refunds and cripples the retail franchise.

What makes IGS Energy unique

  • IGS Energy serves 7.5 million RCEs across North America after July 2025 Just Energy acquisition.
  • Its PCI bid-to-bill rollout centralizes market scheduling, shadow settlements, and compliance.
  • Solar360 and aggregation programs give IGS energy retail, solar, and municipal reach.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Mental Health Support

Family Planning Benefits

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Tuition Reimbursement

Company News

Utility Dive
Aug 11th, 2026
PCI Energy Solutions partners with IGS Energy to modernize North American bid-to-bill operations.

PCI Energy Solutions partners with IGS Energy to modernize North American bid-to-bill operations. Aug. 11, 2026 Press Contacts Morgan Day NORMAN, Okla. - PCI Energy Solutions (PCI) is partnering with IGS Energy, a leading North American energy retailer, to implement an enterprise-grade Bid-to-Bill platform across its diverse market portfolio. This strategic initiative, which includes IGS Energy's subsidiary Just Energy, will further advance the company's North American energy operations. With a more unified platform, IGS Energy aims to enhance operational visibility and achieve the digital scalability required for today's volatile energy landscape. The transition will streamline workflows across multiple ISO/RTO regions. The PCI platform provides a seamless, end-to-end workflow - from market scheduling and bidding to complex shadow settlements and compliance reporting. Central to this deployment is PCI Insights(TM), a modern, AI-enabled data analytics engine that brings data from multiple sources into a single, intuitive interface. This will enable IGS Energy to leverage: * Advanced data visualization: interactive dashboards and pre-built reports that provide timely business insights * Risk mitigation: real-time data integration that supports settlement analysis and reporting * AI-driven intelligence: automated ad-hoc queries that help identify market trends more efficiently "Our transition to PCI was about equipping IGS Energy with a modern platform that better supports the full bid to bill lifecycle," said Brian Wrobel, Group Product Manager at IGS Energy. "We were looking for more than just a vendor. We wanted a partner with deep market knowledge who could bring creativity and responsiveness to complex problems. PCI stood out and consistently delivered throughout implementation, with strong user experience, reliable data access, and flexible integration capabilities." "Today's energy market participants cannot afford to slow down due to fragmented data or manual workflows," said Shailesh Mishra, Chief Commercial Officer at PCI. "Our partnership with IGS Energy demonstrates the power of an integrated, AI-driven approach to bid-to-bill operations. By centralizing market scheduling and shadow settlements within the PCI platform, we will provide IGS Energy with the real-time visibility and scalability to navigate increasingly volatile North American energy markets." About IGS Energy IGS Energy is one of North America's largest energy retailers, serving 7.5 million residential customer equivalents (RCEs) across deregulated energy markets in the U.S. and Canada. The company offers electricity, natural gas, and energy efficiency solutions, along with programs that help customers manage energy costs and reduce their environmental impact. With a focus on empowering customers, supporting communities, and driving meaningful change, IGS Energy combines expertise in risk mitigation and cost control to redefine the retail energy experience and create a more sustainable, customer-focused energy future. Learn more at igs.com. About PCI Energy Solutions Utility Dive empower energy companies to continuously optimize all aspects of energy production, trading, transportation, and consumption. Utility Dive is a tight-knit team of 300 diligent product experts, engineers, business analysts, and more, implementing software solutions in close partnership with energy companies from across the world - its customers literally keep the lights on. Utility Dive is based in Norman (Oklahoma) with offices in Mexico City (Mexico), Lima (Peru), and Sydney (Australia). Learn more at pcienergysolutions.com.

Ads of Brands
Aug 3rd, 2026
Landor creates new brand identity for SCANA Energy to drive distinctiveness and brand growth.

Landor creates new brand identity for SCANA Energy to drive distinctiveness and brand growth. Aug. 03, 2026 SCANA Energy has unveiled a comprehensive brand transformation created by global brand and design consultancy Landor, part of WPP, repositioning one of Georgia's leading natural gas providers around customer experience in a market where providers sell virtually identical products and competition is increasingly driven by price. The rebrand marks the next stage in SCANA Energy's evolution following its acquisition by IGS Energy and responds to changing customer expectations in Georgia's deregulated energy market. Landor's analysis including customer focus groups, brand equity analysis and distinctive asset testing revealed that while price remained the biggest driver of choice, SCANA Energy was already perceived to outperform competitors on customer service. Landor identified this as a distinctive strength the business could build on, repositioning the brand around a simple promise: providing the gas that warms your home with the service that warms your soul. The brand identity work began by identifying which existing brand assets were already driving recognition and preference, allowing investment to be directed where it would create the greatest commercial return. Analysis showed SCANA Energy's bear characters, first introduced in a campaign by VML, were the brand's strongest distinctive asset, with significantly higher recognition than any other visual element. Rather than replacing them, Landor evolved Harry, Linda and the cubs to become embodiments of SCANA Energy's new soulful promise. That translated into the creative concept 'Big Bear Energy' which extends throughout the wider design system. Rounded graphic forms, icons and illustrations echo the bears' approachable character and physical form, while a warmer colour palette inspired by Georgia, flame and the cosy feeling of home shifts the brand away from traditional utility branding towards something more human, inviting and soulful. A new verbal identity complements the visual language with a clearer, friendlier tone designed to make an opaque and complex category easier to navigate. The new identity is deliberately built around fewer, stronger assets. Rather than introducing more visual elements, Landor has focused on leveraging existing strengths to ultimately build a brand for SCANA Energy that will become more recognised. Together, these create a more coherent system that is easier to implement consistently while strengthening recognition across every customer touchpoint, allowing SCANA Energy to become more unmistakably itself. Typography is another defining element of the new system. Working with Landor's in-house type foundry, the team developed Harry Display and Harry Text, a bespoke sans serif family inspired by the bears' distinctive personality and physical form. Strong and confident in structure but softened through rounded forms and humanist detailing, the typeface balances warmth with impact, giving SCANA Energy a distinctive visual voice across advertising, digital experiences and everyday customer interactions. The identity is completed by a customised wordmark informed by the wider brand strategy, creating a stronger and more recognisable foundation. Landor's work spans brand strategy, positioning, visual identity, motion, verbal identity, digital experience, governance, implementation tools and employee brand training, creating a unified and more believable experience across every touchpoint. The Bear character and animation development was delivered in partnership with BUCK. Jen Bowden, Vice President & General Manager, SCANA Energy, said: "This transformation is about much more than a new visual identity. It redefines what we stand for as a business and the superior experience we want every customer to feel. Landor helped us identify what already made SCANA Energy distinctive and build a more compelling brand that brings those strengths to life across every interaction." Ryan Frost, Global Executive Creative Director, Landor, added: "In markets where products are increasingly interchangeable, competitive advantage comes from investing in what customers already know, trust and remember. The strongest transformations don't begin with reinvention - they begin with evidence. By identifying SCANA Energy's most distinctive existing assets, we were able to build on established brand equity rather than replace it, creating a brand that's more recognisable, more emotionally resonant and ultimately more valuable." The new SCANA Energy brand is also rolling out across advertising, digital channels, billing, customer communications and employee experiences, and a launch TV campaign led by VML. The transformation demonstrates how insight-led brand investment can create competitive advantage even in categories where products are largely indistinguishable.

Affinity Group Publishing
Jun 16th, 2026
The Top Energy Management Software vendors according to the FeaturedCustomers Summer 2026 Customer Success Report.

The Top Energy Management Software vendors according to the FeaturedCustomers Summer 2026 Customer Success Report. FeaturedCustomers releases the Summer 2026 Energy Management Software Customer Success Report. COOPER CITY, FL, UNITED STATES, June 16, 2026 / EINPresswire.com / - Today FeaturedCustomers published the Summer 2026 Energy Management Software Customer Success Report to give prospects better insight on which Energy Management Software would work best for their business according to real customer references. The highest rated vendors according to the Summer 2026 Energy Management Software Customer Success Report are: Market Leaders - Ameresco, Atrius, EnergyCAP, ETAP, GridPoint, IGS Energy, Landis+Gyr, PSI Software, Schneider Electric, and Stem were given the highest "Market Leader" award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size. Top Performers - 360 Energy, Arcadia, BrainBox AI, EnergyElephant, ENTOUCH, Galooli, Gridium, Powerhouse Dynamics, ResourceKraft, Spacewell Energy, Survalent, Uplight, and Veolia were awarded "Top Performer" honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers' products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size. Rising Stars - aedifion, CIM, Clockworks, Analytics, Energiency, Ento, Evergen, and MRI eSight were awarded the "Rising Star" honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. About the Summer 2026 Energy Management Software Customer Success Report: The customer success report is based on over 2,000 pieces of verified customer reference content. A vendor's overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers' Energy Management Software category, 31 vendors met the minimum requirements needed to be considered for the customer success report. About FeaturedCustomers: FeaturedCustomers, the world's only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day the platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB's. For more information, visit https://www.featuredcustomers.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Energy News do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Hartford Business
Oct 21st, 2025
CT household-repair underwriter acquires Ohio provider of home-repair service plans

CT household-repair underwriter acquires Ohio provider of home-repair service plans. A Norwalk-based household-repair underwriter has acquired an Ohio-based provider of home-repair service plans. HomeServe USA Corp. bought The Manchester Group LLC, doing business as IGS Home Warranty, from Dublin, Ohio-based Interstate Gas Supply LLC, doing business as IGS Energy. The financial terms of the deal, which was finalized on July 31, were not disclosed. HomeServe said the acquisition "marks a significant step in HomeServe's mission" to expand its customer base across North America. Manchester provides repair service plans to IGS Energy's residential retail energy customers, providing homeowners with repair coverage for plumbing, electric, HVAC and other household appliances and systems. As a result of the deal, HomeServe said it has obtained about 113,000 repair service plans that are in place with IGS Energy residential customers in Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Ohio, Pennsylvania, South Carolina and Texas. HomeServe also acquired service plans offered through Citizens Energy Group in Indianapolis under the UtilityShield brand and SCANA Energy in Georgia under the SCANA Home Warranty brand. HomeServe has more than 4.5 million customers across North America.

Springfield News-Sun
Nov 24th, 2023
5 Clark County townships set for new natural gas supplier

Clark County commissioners have partnered with Dublin-based IGS Energy and sent opt-out letters to eligible residents earlier this month.