Full-Time

IT Systems Administrator

Tekmetric

Tekmetric

201-500 employees

Cloud-based shop management for auto repair

No salary listed

Houston, TX, USA

Hybrid

Onsite work is required in Houston; hybrid Fridays are optional, with periodic company offsites expected.

Category
IT & Security (1)
Required Skills
PowerShell
Bash
Microsoft Windows
Computer Networking
HubSpot
SOC 2
JIRA
REST APIs
Google Workspace
Google Cloud Platform

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Requirements
  • 3 to 5 years of experience in IT support, systems administration, or systems coordination.
  • Strong proficiency administering Google Workspace and Google Cloud, including identity, access, organizational policy, and security configuration.
  • Hands-on experience deploying and managing macOS and Windows devices through modern mobile device management tooling, plus working knowledge of Microsoft 365 and identity and access management platforms.
  • Network administration experience with switching, access points, and firewalls.
  • Hands-on mobile device management compliance experience, including enforcing device policies and remediating endpoints flagged by mobile device management and endpoint detection and response tooling.
  • Experience with PowerShell and Bash scripting, APIs, and implementing integrations.
  • Familiarity with SOC 2 and ISO 27001 frameworks and logical access controls.
  • Extensive experience operating in a software-as-a-service environment, administering and integrating a large portfolio of cloud applications.
  • Strong documentation habits and a detail-oriented work style.
  • Ability to work independently, organize and structure work, and execute collaboratively.
  • Houston-based availability with onsite work required; hybrid Fridays are optional.
Responsibilities
  • Provide remote and onsite technical support, laptop refreshes, and troubleshooting for a hybrid and distributed workforce.
  • Deploy and maintain macOS and Windows devices through modern mobile device management tooling, monitor endpoint health, and remediate devices flagged by endpoint detection and response or compliance tooling.
  • Administer Google Workspace and Google Cloud as the primary identity and collaboration environment, including architecture, security, and operations, alongside Microsoft 365 and modern identity and access management platforms.
  • Manage licenses, access, and permissions across company applications and tools using least-privilege principles.
  • Own onboarding and offboarding access provisioning and revocation, and coordinate hardware and application access for new hires on their first day.
  • Manage the full hardware lifecycle, including sourcing, price negotiation, issuance, inventory, and serial-number registration.
  • Maintain office network infrastructure and access control, including switching, access points, and firewalls.
  • Automate workflows through PowerShell, Bash, and REST API integrations.
  • Maintain runbooks, procedures, and configurations, and support SOC 2 and ISO 27001 evidence collection.
  • Coordinate with Security, Human Resources, and the broader IT team, and meet established performance requirements.
Desired Qualifications
  • Experience with identity and access management automation, including SCIM and API-driven provisioning.
  • Experience with common go-to-market and support tools such as HubSpot and Jira.

Tekmetric provides a cloud-based shop management system for auto repair shops in the US and Canada. It centralizes shop operations with automated reports, digital vehicle inspections with photos and videos, and trend insights, and it connects with OEC RepairLink to streamline OE dealer interactions. The system is sold on a per-shop monthly subscription, not per user, and it leverages an ecosystem of about 30 industry partners for integrated workflows. Its goal is to help shops improve efficiency, transparency with customers, and profitability by moving from paper-based processes to digital records.

Company Size

201-500

Company Stage

Early VC

Total Funding

$1.6M

Headquarters

Houston, Texas

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • Tekmetric Digital Ads showed $3,865 revenue from $381 spend in early access.
  • Tekmetric Phones beta and RingCentral integration deepen advisor context and customer retention.
  • July 12, 2026 Capital Financing, backed by Stripe Capital, adds monetization.

What critics are saying

  • Late 2026 product sprawl invites incumbents like Mitchell1, CCC, and Cox Automotive.
  • Tekmetric still depends on RingCentral, Stripe Capital, and OEC integrations for core features.
  • If shops churn, the benchmark moat collapses and Shop Index loses credibility fast.

What makes Tekmetric unique

  • Tekmetric’s unified shop system spans inspections, repairs, ads, phones, marketing, and financing.
  • July 7, 2026 Shop Index benchmarks 15,000 shops on ARO, car count, margins.
  • Jared Haleck joined April 2026, tying product strategy to auto-repair workflow expertise.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

Flexible Work Hours

Paid Vacation

Paid Sick Leave

401(k) Retirement Plan

401(k) Company Match

Life Insurance

Disability Insurance

Wellness Program

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

1%

2 year growth

0%
Yahoo Finance
Jul 7th, 2026
Tekmetric launches free benchmarking tool for auto repair shops using data from 15,000 nationwide locations

Tekmetric has launched the Tekmetric Shop Index, a free benchmarking tool for auto repair shops across the United States. The platform allows shop owners to compare their performance against top-performing shops nationwide or within their state, with no account required. The tool measures four key profitability metrics: average repair order, car count, parts margin and effective labour rate. Shop owners can enter their data and instantly see anonymous comparisons drawn from Tekmetric's network of more than 15,000 shops. "You can't improve what you're not measuring," said Sunil Patel, Tekmetric's founder and CEO. The company aims to provide real industry data to help shop owners identify growth opportunities and make informed business decisions. Results remain private and anonymous for all users.

Business Wire
Apr 13th, 2026
Tekmetric launches digital ads and phone tools for 14,000 auto repair shops

Tekmetric, a platform used by over 14,000 auto repair shops in the US, has launched two products to help shops attract customers and manage phone calls. The company unveiled Tekmetric Digital Ads and Tekmetric Phones at its Tektonic 2026 conference in Houston. Digital Ads helps shops appear in local search results on Google Maps and Yelp. Early campaigns show strong returns, with one generating $3,865 in revenue from $381 in ad spend. The product is currently in early access, with general availability planned for summer 2026. Tekmetric Phones, integrated with RingCentral, displays customer history and vehicle details before advisors answer calls. The product is now in beta for existing RingCentral users and requires Tekmetric's shop management system.

AftermarketNews
Nov 12th, 2025
Tekmetric Appoints Jared Haleck as Chief Product Officer

Tekmetric appoints Jared Haleck as chief product officer. Tekmetric announced the appointment of Jared Haleck as its first chief product officer. The company said the new role shows Tekmetric's commitment to driving innovation and improving product capabilities. "Great product is our highest priority, and discipline matters," said Sunil Patel, founder and CEO of Tekmetric. "Under Jared's leadership, we'll double down on shipping tools that continue to impact shop owners' bottom line: speed to estimate, bay efficiency, accurate job costing and bringing customers back to the shop. We're excited for Jared's leadership to sharpen that focus and speed our delivery." Chief product officer to lead product strategy and growth. As chief product officer, Haleck will lead Tekmetric's product strategy and roadmap. He will help shop owners gain clearer visibility into operations, improve profitability and deliver a better customer experience. His background in AI, VoIP and workflow automation will drive Tekmetric's mission to help auto repair shops thrive by providing the means to be better every single day, the company said. "Tekmetric has built something truly special, a platform that empowers shop owners to succeed," said Haleck. "I'm honored to join a team so focused on the people who keep our communities moving. Everything we build will map to the results shop owners care about: higher ARO, more cars through the door, faster turnaround and happier customers." Haleck brings deep product experience and industry connection. Haleck has led product teams at Suralink, Kantata and Mavenlink. At those companies, he delivered workflow and performance innovations for small businesses and global enterprises. Earlier, he led product development at InsideSales.com and helped pioneer modern digital sales technologies for distributed B2B teams. Before starting his professional career, he worked in his family's tire and auto repair shop - a connection to the industry he'll now serve.

Ratchet+Wrench
Oct 1st, 2025
Tekmetric Unveils Marketing Solution to Assist Auto Repair Shops in Driving Repeat Business

Tekmetric, an auto repair platform used by more than 11,000 shops nationwide, today announced the launch of Tekmetric Marketing, a new add-on solution that enables shop owners to engage and keep customers coming back automatically from the same system they already use to run their business.

Tekmetric
Sep 4th, 2025
Tekmetric Mobile App Wins 2025 MOTOR Top 20 Award

Tekmetric User Group is proud to share that the Tekmetric Mobile App has been named a winner of the 2025 MOTOR Top 20 Award, an honor that recognizes the 20 most innovative and impactful tools and technologies shaping the automotive industry.