Home Equity Sales Consultant

Who you are:

We are seeking ambitious and empathetic team members to join our sales team. In this role, you’ll connect with homeowners considering a Hometap investment, educating them on the product and guiding them through the application process. You’ll be working with inbound leads, making a high volume of calls each day to connect with prospective homeowners, and serving as a single-point-of contact for those pursuing a Hometap investment. This position is a great fit if you demonstrate a strong drive toward success, naturally bring empathy into your conversations, and have experience in a closing sales role. Hometap’s sales team provides training, feedback, and coaching on a consistent basis, and we are looking for team members who want to contribute to the exciting growth of a new financial product and company.

What you’ll do:

• Engage with homeowners interested in a home equity investment from Hometap, educating them on the product and connecting with empathy to understand their circumstances
• Guide homeowners through the the Hometap investment process, serving as a single point-of-contact, providing updates on application status, underwriting, and closing activities
• Collaborate with internal team members (processors, underwriters, etc.) to ensure an efficient process for Homeowners
• Provide ongoing communication to homeowners via phone, email, and text, providing status updates, responding to questions, requesting documentation, etc.
• Develop a deep understanding of Hometap’s home equity investment (HEI) product and unique sales approach
• Utilize Salesforce to document and manage sales activities in the pipeline
• Learn and utilize Hometap’s proprietary Hub to keep applications up the date, and communicate next steps to homeowners and Hometap’s internal team members
• Meet and exceed monthly and quarterly sales goals
• Stay up to date on the competitive landscape and how to best position Hometap in the market
• Collaborate with sales team members and colleagues across the organization (e.g. originations, marketing, legal) to resolve questions and provide an excellent experience for homeowners

What you’ll bring:

• 3+ years of sales experience in a closing role – experience selling a financial product is a plus
• The drive and commitment to achieve and exceed sales goals 
• Empathy – you put yourself in the homeowner’s shoes and take pride in providing a memorable experience
• Excellent written and verbal communication skills, with a strong attention to detail
• Technical aptitude to master our CRM; experience with Salesforce is a plus
• Ability to thrive in a fast-paced environment, and to quickly adapt to changing priorities and processes
• Interest in learning about Home Equity Investments, and an ability to educate homeowners about the product 
• Ability to balance individual sales goals with a collaborative, team-oriented approach
• Strong ethical judgment