Full-Time

Senior IT Project Manager

Infrastructure

PSG Global Solutions

PSG Global Solutions

1,001-5,000 employees

Outsourced recruiting support for staffing firms

No salary listed

Charlotte, NC, USA

In Person

Category
IT & Security (1)
Business & Strategy (1)
Required Skills
Computer Networking
Risk Management
Requirements
  • Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Business Administration or other related field.
  • 8+ years leading/managing complex technology projects, especially in infrastructure areas.
  • 10+ years as an Information Technology professional
  • Ability to oversee multiple projects and project teams.
  • Thorough understanding of Software Development Lifecycle Methodologies.
  • Good knowledge of enterprise datacenter technologies including servers, storage, networking, traffic management, enterprise service bus/messaging.
  • Experience with large migration, integration and consolidation efforts.
  • Experience in coordinating and leading problem resolution, design issues and upgrades with internal and external partners
Responsibilities
  • Must be able to understand tactical and strategic program direction in order to lead, prioritize and drive issues keeping the program on track without sacrificing quality delivery.
  • Strong ability to analyze business unit technology needs, dissecting complex problems and suggesting solutions.
  • Directs technology teams in the areas of scheduling, technical decision making, future planning and deployment timelines.
  • Ability to define and negotiate deliverables from initial requirements to final implementation across internal customers, vendors and technology areas.
  • Actively identifies any issues or risks associated with a project, escalating them and possibly implementing mitigation strategies for risk prevention and timely resolution.
  • Responds to direct questions from IT Management or the business on the effects of missed activities, issues or escalations.
  • Strong communication, analytical, negotiation, and troubleshooting skills.
  • Meets scheduled milestones to ensure project objectives are met in a timely manner and has in-depth knowledge of the principals, theories, practices and techniques for managing the activities related to planning, managing and implementing infrastructure projects.
  • Creates project plans and teamwork assignments, identifies resource needs, directs daily work efforts, and tracks key project milestones.
  • Strong ability to track and monitor project execution, regularly updating project plans and status reports.

PSG Global Solutions provides outsourced recruiting support to the global staffing and recruiting industry. It operates recruiting centers in the Philippines to support US and other English-speaking markets, offering the cost benefits of offshore delivery while maintaining a high-performance staffing approach. Their service is delivered through consultative partnerships that establish a value-delivery framework aimed at improving client profitability with every PSG resource assigned. The company differentiates itself by serving a large portion of the top staffing firms, maintaining high employee engagement (monthly satisfaction scores above 90%) and a strong Net Promoter Score (77%), and by delivering measurable value typically four to ten times the client’s PSG spend in gross profits or savings. PSG’s goal is to help staffing companies scale their recruiting capabilities cost-effectively and enhance profitability through reliable, offshore-supported recruiting resources.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$300M

Headquarters

Marina del Rey, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Teleperformance's $300M acquisition expands PSG's global resources.
  • Workforce exceeds 4,000 recruiters for scalable high-volume hiring.
  • 90% employee satisfaction drives 77% NPS matching Apple.

What critics are saying

  • Clients exit due to Teleperformance rebranding within 3-6 months.
  • Integration spikes Philippines attrition to 40% in 6-12 months.
  • ManpowerGroup's Q1 2026 AI platform erodes market share.

What makes PSG Global Solutions unique

  • PSG leads with offshore RPO from Philippines and India centers.
  • Anna AI platform automates candidate engagement and outreach.
  • Compass software launched in 2016 boosts recruiter efficiency.

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Benefits

Health Insurance

401(k) Retirement Plan

Remote Work Options

Paid Vacation

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Company News

Yahoo Finance
Oct 5th, 2023
Psg Global Solutions Wins No. 1 In Healthcare Rpo Size Of Deal And Ranks In The Top Overall Rpo Provider List On Hro Today'S Rpo Baker'S Dozen

Global RPO provider ranked as an industry leader based on buyer feedbackMARINA DEL REY, Calif., Oct. 5, 2023 /PRNewswire/ -- PSG Global, a leading provider of outsourced recruiting support to global enterprises, has earned top honors on the 2023 HRO Today's Bakers Dozen Customer Satisfaction Ratings. PSG Global is in the overall top RPO providers list and ranked number one for Healthcare RPO size of Deal Leaders as well as securing a spot in the list for the top overall Healthcare RPO leaders.PSG Global Solutions, Inc. (PRNewsfoto/PSG Global Solutions)The HRO Today Baker's Dozen List is the longest-standing customer satisfaction survey in the RPO industry and highlights the world's top RPO providers. Providers are rated on a range of factors including breadth of solutions, quality of service and size of deal."PSG continues to be a leader in the RPO industry, especially in the healthcare sector. Healthcare is one of the core sectors where we bring our unmatched industry expertise" says Brian Cotter, President and Co-Founder of PSG Global Solutions

FinSMEs
Oct 28th, 2022
Teleperformance Buys PSG Global Solutions, for USD300M

Teleperformance (Paris:TEP), a Paris, France-based provider of a outsourced customer and citizen experience management and related digital services, acquired PSG Global Solutions, a Marina del Rey, California-based company providing partial cycle recruitment process outsourcing (“RPO”), from its management and private investors