Guest Service Associate
All Accor
Guest Service Associate
All Accor
Global hotel management, franchising, loyalty program
Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Ahmedabad to ensure maximum cooperation, productivity, morale and guest service.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Your experience and skills include:
Service focused personality is essential and previous leadership experience required.
Prior experience working with Opera or a related system.
Proven ability to build and maintain good relationships with all stakeholders.
Communicate thoughts, actions and opportunities clearly with strong networking skills.
Ability to lead by example, believe in a strong team culture and set the scene for high performance.
Your team and working environment:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
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