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Crate & Barrel

Omnichannel home furnishings retailer and brands

Distribution Center Lead

Warehouse & FulfillmentUpdated on Nov 12
Full-timeBoston, MA, USANo salary listedIn-person

About the Job

Requirements

  • Possess a complete understanding of training and communication resources relevant to the position.
  • Promote a culture of respect and an atmosphere of teamwork to foster a positive working environment.
  • Promote and support the company vision and goals, including applicable key performance indicators (KPIs).
  • Maintain awareness of loss prevention, security, and safety by following the guidelines in the Company Code of Conduct and Associate Policy manuals.
  • Have proficiency in written and verbal English.
  • Have basic math skills.
  • Have excellent time management skills and the ability to complete daily tasks despite frequent interruptions.
  • Be able to prioritize and multitask in a fast-paced and growing environment.
  • Have a minimum of 2 years of Distribution Center experience.
  • Have equipment certification as needed.
  • Have a high school diploma or GED equivalent.

Responsibilities

  • Assist and support the supervisor in organizing, motivating, and training associates.
  • In coordination with the floor supervisor, direct daily and weekly work assignments in the Distribution Center.
  • Oversee operations and associate activities in the absence of floor supervisors or floor managers, as needed or assigned.
  • Ensure productivity standards are met by communicating personal and team key performance indicators.
  • Direct associates on proper use of Distribution Center equipment and troubleshoot problems as necessary.
  • Perform department tasks to set the pace for daily productivity.
  • Support open communication and be available to answer associates’ questions and concerns.
  • Support and assist the floor supervisor and/or floor manager with performance and development of direct reports to encourage professional growth.
  • Establish open, two-way conversations with associates.
  • Ask for and give clear, constructive feedback.
  • Clean up and dispose of boxes, packing material, and pallets, and perform general housekeeping in the facility and specific product line areas.
  • Rotate through different departments as necessary to meet business demands.
  • Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
  • Perform job tasks assigned by leadership staff to achieve and maintain daily productivity and quality goals.

Desired Qualifications

  • Google Suite experience is preferred.
  • Knowledge of AS400 and JDA is preferred.

About the Company

Crate & Barrel

Omnichannel home furnishings retailer and brands

Crate & Barrel sells home furnishings and decor across its brands—Crate & Barrel, Crate & Kids, CB2, and Hudson Grace—through stores and online. Products are curated, sourced, produced, and delivered with professional setup as part of a seamless omnichannel shopping experience. The company differentiates itself by operating multiple brand lines and a global franchise network, combining physical retail with a strong online presence and end-to-end service. Its goal is to help people build a home with purpose by offering accessible, well-curated furnishings across platforms and countries while focusing on customer experience and responsible business practices.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Naperville, IL
Founded
1962

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