Full-Time

Developer Experience

DX, Engineer

Posted on 12/3/2024

Writer

Writer

1,001-5,000 employees

AI platform for business process optimization

Data & Analytics
Enterprise Software
AI & Machine Learning

Senior

Austin, TX, USA

Category
Backend Engineering
Web Development
Software Engineering
Required Skills
Python
JavaScript
Git
TypeScript

You match the following Writer's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least five years of experience as a Developer Experience Engineer, Technical Writer, software developer, or related role, with a proven track record of creating impactful developer tools and documentation.
  • Strong background in Python, with additional proficiency in JavaScript/TypeScript.
  • Proficient in OpenAPI specifications, YAML, MDX, Markdown, and Git workflows.
  • Strong analytical and problem-solving skills.
  • Ability to quickly adapt to new domains and communicate complex ideas and concepts effectively.
  • Ability to work independently and collaboratively.
  • Focus on ensuring documentation is accessible and engaging.
  • Understanding and application of various content types in technical writing.
Responsibilities
  • Deliver world class developer experience through our documentation and SDKs.
  • Manage the production API spec in coordination with the backend engineering team, used for API reference documentation and SDK development.
  • Manage implementation of new API endpoints as features of our SDKs.
  • Coordinate SDK releases with the backend and Writer Framework engineering teams.
  • Develop and update technical documentation for Writer AI Studio, including Writer’s no-code tools, Writer Framework, API, and SDKs, with a primary emphasis on Python and secondary focus on JavaScript/TypeScript.
  • Review and refine documentation and code examples for clarity and adherence to our style guide.
  • Proactively maintain and improve the documentation site, seeking customer feedback along the way to increase the effectiveness of our developer experience.
  • Improve SDK and documentation processes, driving quality and innovation.
  • Independently and proactively manage projects in coordination with the team, adhering to deadlines and contributing to our overall Developer Experience strategy.
  • Report to our Director of Developer Relations.
Desired Qualifications
  • Experience developing documentation and SDKs for an AI company
  • Experience working with documentation and SDK vendors
  • Experience working in a fast-paced startup environment
  • Familiarity with building applications that use LLMs and basic AI engineering concepts

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major corporations. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables systems to learn from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be transparent and do not use client data for training. This allows businesses to maintain control and visibility over their data. The platform assists companies in speeding up processes and producing customized outputs, such as summaries and analyses, while ensuring compliance with legal and brand standards. Writer.com operates on a subscription-based model, providing clients with ongoing access to its features.

Company Size

1,001-5,000

Company Stage

Series C

Total Funding

$317.1M

Headquarters

San Francisco, California

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
  • Growing demand for AI-driven content personalization aligns with Writer's offerings.
  • Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

What critics are saying

  • Increased competition from Logic, offering similar AI integration services.
  • Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
  • High investor expectations may strain Writer's resources and focus.

What makes Writer unique

  • Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
  • Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
  • Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Generous Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Fertility Treatment Support

Family Planning Benefits

Health Savings Account/Flexible Spending Account

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Company Equity

Stock Options

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

7%

2 year growth

-5%
VentureBeat
Dec 17th, 2024
Writer’S New Ai Model Aims To Fix The ‘Sameness Problem’ In Generative Content

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Writer, the fast-rising enterprise AI startup recently valued at $1.9 billion, has launched Palmyra Creative, a specialized AI model promising to change how businesses tackle creative tasks. Unlike traditional AI models—often criticized for their rigid, predictable outputs—Palmyra Creative introduces a new approach aimed at fostering originality and breaking free from the sameness that has begun to plague AI-generated content.“All the AI models sound remarkably similar,” said Writer’s chief technology officer Waseem AlShikh in an interview with VentureBeat. “What’s surprising is how quickly humans have learned to spot AI-generated text—not just specialists, but everyone can now identify it almost instantly.”By addressing this “sameness problem,” Writer is positioning itself as a key player in the $1 trillion generative AI market, offering enterprises a tool that combines creativity with domain-specific expertise—a balance that few competitors have managed to achieve.Writer’s Palmyra Creative model shown in a product demo, with customization controls for tailoring AI outputs to different business needs. (Credit: Writer)How Palmyra Creative thinks differentlyRather than chasing the industry trend of expanding training data, Writer has developed a fundamentally different approach to AI architecture

VentureBeat
Nov 19th, 2024
Orchestrator Agents: Integration, Human Interaction, And Enterprise Knowledge At The Core

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. There is no doubt AI agents will continue to be a fast-growing rend in enterprise AI.But as more companies look to deploy agents, they’re also looking for a way to help them make sense of the many actions these autonomous or semi-autonomous, AI guided bots will take, and avoid conflicts. To combat the potential sprawl of different AI agents deployed by users, service providers and enterprises alike have been building another type of AI agent: the orchestrator agent.Enter the orchestrator: these type of agents function as managers of other, more specialized agents, understanding each one’s role and activating each based on the next steps needed to finish a task. Most orchestrator agents, sometimes called meta agents, monitor if an agent succeeded or failed and choose the following agent to trigger to get the desired outcome.Good orchestrator agents exhibit certain features that make these work different from other agents, and for enterprises, elements make them work much better. IntegrationAgentic ecosystems would eventually bring workflows together, even if the task involves talking to an agent outside the current platform. Orchestrator agents need to have robust integrations with other systems

Business Wire
Nov 13th, 2024
Writer Raises $200M Series C at $1.9B Valuation to Fuel Leadership in Agentic Enterprise AI

Writer, the full-stack generative AI platform for the enterprise, today announced $200M in Series C venture funding at a $1.9 billion valuation. The r

VC News Daily
Nov 12th, 2024
Writer Secures $200M Series C Funding

Writer, a generative AI platform for enterprises, secured $200 million in Series C funding at a $1.9 billion valuation. The round was co-led by Premji Invest, Radical Ventures, and ICONIQ Growth, with participation from Salesforce Ventures, Adobe Ventures, and others. The funds will enhance Writer's leadership in enterprise AI and support the development of agentic AI. Sandesh Patnam and Rob Toews will join the board.

VentureBeat
Nov 12th, 2024
How Writer Has Built An Enterprise Platform Blueprint That Does The Ai Four You

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Agentic AI continues to grow as enterprises explore its potential. However, there can be pitfalls when building an AI agent workflow. May Habib, co-founder and CEO of full-stack AI platform Writer, said there are four things enterprises should consider when thinking about autonomous AI and the automated workflows that AI agents enable. “If you don’t focus on the capabilities that are right for you to create self-sufficiency, you’ll never get to a generative AI program that is scaling,” Habib said. For Habib, enterprises need to think about these four things when approaching AI workflows that offer value to them:. Understanding your use cases and the mission-critical business logic connected to those use casesKnowing your data and the ability to keep the data associated with business cases freshLearn who the people that can build those use cases in the teamManaging the capacity of your organization to absorb change

Forbes
Nov 12th, 2024
AI Startup Writer Nabs A $1.9 Billion Valuation To Become A Super App For Enterprises

Writer announced Tuesday that it has raised $200 million in a Series C funding round co-led by AI-focused venture capital firm Radical Ventures, Iconiq Growth and Premji Invest, a private equity firm owned by billionaire Azim Premji.

GeekWire
Nov 6th, 2024
Longtime Seattle Engineering Leaders Raise $4.3M For New Business Automation Ai Startup Logic

Logic co-founders Steve Krenzel (left) and Jeff Garms. (Logic Photo)A pair of veteran Seattle engineers raised $4.3 million for Logic, a new startup that aims to help companies integrate AI into their workflows by leveraging existing internal knowledge and business documents.Steve Krenzel and Jess Garms have more than four decades of combined tech industry experience, leading engineering teams at companies such as Brex, Lyft, Salesforce, Twitter, and Convoy. Earlier this year they founded Logic, which is working with initial customers across various industries such as e-commerce and logistics.“Our goal is to make reliable AI-powered business automations easy for anyone to create,” Krenzel said.The company’s investors include Founders’ Co-op; Ali Partovi’s Neo; current and former Brex execs; Convoy co-founder Dan Lewis; and others.“We all know that LLMs are powerful, but making them useful for more than just information retrieval or content generation in the enterprise has remained a challenge,” said Aviel Ginzburg, general partner at Founders’ Co-op.Companies can upload documents that define business requirements and processes into Logic. For example, a retailer may provide its inventory management protocols, such as how to standardize product descriptions or screen prohibited items. Or an insurance company might have rules around how claims are processed.Logic analyzes those documents and creates APIs powered by large language models. Companies can then use those APIs to automatically implement protocols described in the documents.The idea is to help companies automate internal processes by replacing thousands of lines of code with LLM-powered systems that don’t require vast engineering resources and can be controlled with natural language.“It’s documents to APIs in seconds,” Krenzel said

Tech Startups
Oct 9th, 2024
AI startup Writer is raising $200M in funding at a $1.9 billion valuation, launches new model to compete with OpenAI

AI startup Writer is raising $200M in funding at a $1.9 billion valuation, launches new model to compete with OpenAI.

CNBC
Oct 9th, 2024
AI startup Writer, currently fundraising at a $1.9 billion valuation, launches new model to compete with OpenAI

Writer, a San Francisco-based AI startup, on Wednesday debuted a large AI model to compete with enterprise offerings from OpenAI, Anthropic and others.

VentureBeat
Sep 26th, 2024
Google Says Gemini-Powered Automations Coming To Workspace Next Month

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. After making many Gemini AI features standard on Google Workspace, executives said it’s a step towards bringing AI agents to bear at scale across many organizations that use its cloud productivity platform (which includes popular enterprise apps such as Google Drive, Gmail, Google Calendar, Google Meet, Google Sheets, Google Slides, etc). Google Workspace is used by at least 8 million paying customers and commands a staggering 84.95% of the cloud work apps market, according to Thrive, an online marketing agency.Aparna Pappu, vice president and general manager of Google Workspace, said Google has taken a “crawl, walk, run” approach to bringing AI agents to more users. “You can think of bringing agents as a series of building blocks where people are training their assistants to learn how they work,” Pappu said during a QA with reporters and analysts at a Gemini at Work event in New York Thursday. “We’re working toward a set of trained assistants that lead to agents.”Google announced earlier this week that the standalone Gemini chat app — powered by its Gemini AI model — is now integrated into Workspace for Business, Enterprise and Frontline paid accounts. Gemini for Workspace allows people to ask Gemini to summarize emails on Gmail, find information stored on multiple documents on Google Drive or write a natural language prompt on Sheets to generate a custom chart. Unlike other platforms that target specific workflows, such as sales and marketing, which are releasing AI agents, Google Workspace reaches a wide and diverse audience. Pappu noted that Google has been considering agents on Workspace for a while now

INACTIVE