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Textron

Aerospace, defense, industrial products, financing

Quality Manager

Quality Engineering +1Posted on Nov 12
Full-timeWilmington, MA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in a discipline related to Supply Chain Management, Operations, Engineering, Science, or Mathematics.
  • Four to seven or more years of quality leadership experience in an AS9100-regulated manufacturing environment.
  • Strong experience in aerospace and defense best practices.
  • Expert knowledge of Quality Management Systems (QMS).
  • A successful track record of talent development and performance management.
  • Experience implementing and sustaining Quality Systems.
  • Ability to obtain and maintain a Department of Defense Secret Clearance.
  • Strong analytical skills and the ability to identify trends and establish proactive corrective actions, including demonstrated statistical analysis capabilities.
  • Strong organizational and time-management skills, attention to detail, and the ability to manage multiple priorities effectively.
  • Experience with quality metric dashboards, including QlikView, Power BI, or Hertzler GainSeeker.
  • Skill in QFD, problem-solving, and decision-making.
  • Strong computer skills, including proficiency with word processing, spreadsheet, and presentation software, and email.
  • Strong verbal and written communication skills and the ability to communicate effectively across all levels of the organization.

Responsibilities

  • Implement and maintain the Quality Management System, manage the Quality Engineering group, program quality, and quality metrics.
  • Collaborate with Production Control, Manufacturing, Program Management, Contracts, Engineering, HR, and senior leadership.
  • Lead a team of Quality Engineers and develop future Quality Engineers and technical and organizational leaders.
  • Promote an end-to-end focus on Lean and Quality across suppliers, manufacturing processes, and internal and external customers.
  • Ensure AS9100 QMS processes are documented, executed, and routinely audited with objective evidence of compliance.
  • Maintain AS9100 and other quality management system requirements, including quality reporting, corrective and preventive actions, the internal auditing system, and customer complaint tracking.
  • Lead timely and effective root cause analysis and corrective action activities.
  • Drive the use of standardized Lean and quality tools, share best practices, and benchmark other companies to elevate operational excellence.
  • Plan, assign, and direct work; provide promotion and compensation recommendations; coach, train, and develop employees; and address personnel matters to maintain performance standards.
  • Analyze data, identify improvement opportunities, and implement kaizen activities or corrective actions to address risks and improve performance.
  • Execute quality strategies that support new product development and readiness for full-rate production.
  • Collaborate with Configuration Management, Supplier Quality, FRB, and QMS teams to support product and process conformance.
  • Oversee FMEA supporting transition to production and maintenance updates.
  • Use ERP and MES systems to support manufacturing and build activities.
  • Ensure existing programs continue to exceed customer expectations.
  • Communicate issue resolution to senior management, DCMA, and customers.
  • Maintain process and product quality scorecards to drive continuous improvement initiatives.
  • Lead the team in developing proactive measures to ensure product and process quality.
  • Support and participate in the internal audit program.
  • Lead contract and contract document reviews to ensure requirements are clearly understood and met.
  • Monitor regulatory changes and prepare appropriate organizational responses.
  • Manage program and overhead costs for the Quality Engineering team.

Desired Qualifications

  • Familiarity with Six Sigma methods; Green Belt certification or higher is preferred.
  • Experience with APQP, MSA/MSE, and PPAP is preferred.
  • Six Sigma certification is desired.
  • Lead Auditor certification is preferred.

About the Company

Textron

Aerospace, defense, industrial products, financing

Textron is a diversified industrial group spanning aerospace, defense, industrial manufacturing, and financial services. Its segments include Textron Aviation (Beechcraft, Cessna, Hawker aircraft), Bell helicopters, Textron Systems (unmanned systems and other defense products), and Industrial (components for automotive and aerospace industries), with financing available for buyers of its aircraft and helicopters. Revenue comes from selling aircraft, defense and industrial products, plus aftermarket services like maintenance, repair, overhaul and training. The company differentiates itself through an integrated global network that delivers end-to-end solutions—from design and manufacture to maintenance and financing—for governments, corporations, and individuals, with the goal of keeping air, land, and sea assets ready and capable worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Providence, RI
Founded
1923

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