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Walmart

Sells groceries and essentials in stores and online

GM Coach - Multiple Teams

Retail Store ManagementPosted on Nov 9
Full-timePennsville Township, NJ, USAIn-person

About the Job

Requirements

  • At least two years of college, or one year of retail experience and one year of supervisory experience, or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, and providing feedback through TourtoTeach.
  • Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; introduce and lead company change efforts; set clear expectations and guidance to implement business solutions; and communicate business objectives effectively.
  • Model exceptional customer service standards for store associates by following and demonstrating the One Best Way service model, managing and supporting customer service initiatives such as Store of the Community and community outreach programs, resolving customer needs, complaints, and issues, developing action plans to correct deficiencies, and providing process-improvement leadership.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit-and-loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, and mentoring them; assigning duties; setting clear expectations; recognizing associates; communicating expectations consistently; promoting belonging; and recruiting and developing qualified associates to meet staffing needs and company growth potential.
  • Coordinate, complete, and oversee job-related activities and assignments; develop and maintain stakeholder relationships; support plans and initiatives that meet customer and business needs; identify and communicate goals and objectives; build accountability and measure progress; identify and address improvement opportunities; demonstrate adaptability; and promote continuous learning.
  • Supervise and develop associates by hiring, training, and mentoring them, assigning duties, providing recognition, and promoting belonging in the workplace.
  • Ensure compliance with company policies and procedures and support the company mission, values, and standards of ethics and integrity by implementing action plans, supporting the Open Door Policy, and guiding their application in business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, foster a workplace where associates feel seen, supported, and connected, and create opportunities for associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote high standards of integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's goal of becoming a regenerative company through positive impact, a sense of belonging, waste elimination, and local giving.
  • Act humbly, self-awarely, honestly, fairly, and transparently.
  • Deliver results while putting the customer first, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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