Account Manager - Advertising Client Success IC3

Overview

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

As an Account Manager (AM) focused on Microsoft Advertising, you will enable Microsoft to better serve clients by applying your obsession to what clients care about and need, leveraging extensive paid search knowledge and performance insights to help advertisers optimize campaigns and grow their business, ensuring our story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-informed paid search optimization and growth strategies aligned with client needs, executing campaigns and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office within the US, or a 25-mile commute of a non-US, country specific location are expected to work from the office at least three days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

• You will plan with purpose through client planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.
• You will apply expansive paid search knowledge and performance insights to identify campaign optimization and growth opportunities.
• You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
• You will influence Digital Marketing Managers, Directors, Digital Buying Groups, and other decision-makers by leading with insights and data. You will translate paid search performance into actionable recommendations to help clients grow and optimize campaigns. You will tailor content and messages, share data insights and product demonstrations, and bring to life how MSA can increase business results.
• You will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
• You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
• You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client type.
• You will apply advanced knowledge of paid search advertising to assess campaign performance, identify optimization opportunities, and provide data-driven recommendations that improve client outcomes and support revenue and consumption growth.

Other 

• Embody our culture and values.

Qualifications

Required Qualifications:

• Master of Business Administration (MBA) Degree in Ad Sales, Digital Marketing, or related field AND 2+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising)
  • OR Bachelor's Degree in Ad Sales, Digital Marketing, or related field AND 4+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising)
  • OR 6+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising)
  • OR equivalent experience.

Preferred Qualifications:

• Master of Business Administration (MBA) Degree in Ad Sales, Digital Marketing, or related field AND 4+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising
  • OR Bachelor's Degree in Ad Sales, Digital Marketing, or related field AND 5+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising) 
  • OR 8+ years relevant work experience (e.g., ad sales, online advertising, or digital marketing with a focus on search advertising)
  • OR equivalent experience.
• 5+ years of experience in paid search advertising, including campaign management, optimization, and performance analysis.
• Experience developing and executing paid search strategies across areas such as campaign structure, bidding, keyword strategy, audience targeting, measurement, and optimization.
• Experience using paid search performance data and insights to identify optimization opportunities, develop client recommendations, and drive measurable business outcomes.
• Experience in client-facing digital advertising sales or account management, including managing advertiser or agency relationships and identifying opportunities to grow client investment.
• Experience influencing client stakeholders through data-driven recommendations, solution selling, and advertising product expertise.
• Experience within the Financial Services Industry.

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Advertising Client Success IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.