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RR Donnelley

Integrated marketing, packaging, and print services

Manufacturing Supervisor

Picking & PackingUpdated on Nov 13
Full-timeSt. Charles, IL, USA$68.5k - $106.9k /yrIn-person

About the Job

Requirements

  • Broad technical knowledge in the commercial print and/or fulfillment field.
  • Demonstrated ability to successfully manage people and direct work activities.
  • Knowledge of Windows applications, Microsoft Office products, and database systems.
  • Ability to learn and leverage new systems.
  • A process-focused approach and demonstrated ability to drive process improvement.
  • Ability to multitask, shift focus, and reprioritize as situations dictate.
  • Demonstrated ability to proactively approach problems and drive for results.
  • A bachelor's degree in Business, Manufacturing, or a related field is preferred.
  • At least 3 years of experience in comprehensive multi-shift department management in a manufacturing environment.

Responsibilities

  • Supervise employees in the kitting/fulfillment and pick-pack departments.
  • Direct employee activities to ensure accurate communications and seamless operations across company shifts and departments and with vendors.
  • Achieve high employee efficiency and morale through leadership and sound management and human relations principles.
  • Maintain thorough knowledge of manufacturing processes, ISO and standard operating procedures, continuous improvement, equipment, safety, and other regulatory requirements.
  • Work closely with customer service, scheduling, manufacturing departments, other locations, and vendors to ensure timely production and delivery of customer products.
  • Plan and schedule departmental workflow effectively, modifying schedules as needed to meet business needs.
  • Organize work for efficient operations and ensure departmental goals for safety, quality, continuous improvement, and key performance indicators are established and met.
  • Administer policies and procedures and recommend changes as necessary.
  • Follow positive employee relations practices; select and recommend candidates for hire, promotion, recognition, disciplinary action, and/or termination, maintaining appropriate documentation.
  • Track and control department expenditures and labor costs to ensure compliance with plant and department budgets, and provide reporting and analysis to management.
  • Troubleshoot processes, work with team members to resolve issues, and request additional resources as necessary.
  • Promote a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
  • Work closely with other departments to ensure work accuracy and timely shipment of products to customers.

Desired Qualifications

  • Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
  • Experience in a printing or fulfillment environment is preferred.

About the Company

RR Donnelley

Integrated marketing, packaging, and print services

RR Donnelley (RRD) provides a full suite of marketing, packaging, print, and business services to major brands, including 91% of the Fortune 100. The company combines a global footprint (operations in 30 countries) with proprietary technology and data analytics to guide decisions from strategy through execution. Its services help clients reduce complexity and improve audience connections across the entire customer journey. RRD’s integrated offering covers creation, production, and distribution of marketing materials and packaging, backed by analytics-driven workflows and secure operations in regulated industries. The company differentiates itself through its scale, breadth of services, data-driven approach, and established relationships with large, global brands. The goal is to help global organizations streamline processes, optimize campaigns, and connect with customers more effectively across all touchpoints.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1864

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