Global Clinical Supply Business Support Coordinator

Role Summary

The Global Clinical Supply Business Support Coordinator provides essential procurement and administrative support to the Global Clinical Supply (GCS) organization, helping ensure the timely and compliant flow of materials required for global clinical trials. The role supports purchase order requisition activities, maintains accurate procurement information, and executes established processes using enterprise systems such as SAP and Ariba.

Working in a global, matrixed environment, the Coordinator manages multiple requests and priorities, identifies and resolves routine issues, and collaborates with colleagues across functions and time zones. This role is well suited for a proactive, detail-oriented professional who demonstrates strong organizational and communication skills and is interested in developing expertise in procurement, finance processes, enterprise systems, and pharmaceutical supply chain operations.

This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (8:00 a.m. to 5:00 p.m. U. S. Eastern Time).

Role Responsibilities

• Coordinate and support Global Clinical Supply procurement and purchasing activities to ensure the timely, compliant, and efficient acquisition of materials, services, and resources required to support clinical trial operations.
• Manage the end-to-end purchase order requisition process, including documentation management, transaction tracking, data validation, and support of invoice and billing-related activities in accordance with established procedures and compliance requirements.
• Maintain accurate procurement and operational data within applicable enterprise systems, ensuring data quality, record integrity, and adherence to business and regulatory requirements.
• Collaborate with internal stakeholders, external suppliers, and business partners to support procurement operations, resolve routine issues, and facilitate the efficient execution of purchasing activities.
• Compile, analyze, and report operational and financial information to support business performance monitoring, budget management, and informed decision-making.
• Prepare and distribute routine metrics, reports, and business documentation, contributing to operational visibility, continuous improvement, and effective management of Global Clinical Supply activities.
• Provide general business and project coordination support for Global Clinical Supply initiatives, including administrative, reporting, process improvement, and cross-functional operational activities as assigned.

Required Qualifications

• Education: Bachelor’s Degree in Supply Chain Management, Business Administration, Accounting, Finance, Computer Science or a related field.
• Experience: 1–3years of experience in an administrative, finance, or procurement support function, preferably within a corporate environment.
• Ability to prioritize and manage multiple requests simultaneously across global time zones in a professional and timely manner.
• Comfort working within a matrixed organization, with the capacity to adapt quickly to changing priorities and assignments.
• Displays strong organizational skills, the capacity to quickly identify basic problems, structure appropriate solutions, and prioritize multiple tasks while maintaining high quality.
• Acts as a collaborative team player who is willing to go above and beyond to meet collective goals and objectives.
• Possesses the ability to work effectively as an immediate team member and/or independently towards departmental goals.
• Demonstrates highly effective written, verbal, and presentation communication skills. Focuses on communicating straightforward information clearly, asking questions, and checking for thorough understanding.
• Technical Skills Requirements
  • Core Systems Literacy: Proficiency with Microsoft Office suite (specifically Excel, Word, and PowerPoint).
  • Developing Systems Skills: Developing knowledge of major Finance & Procurement enterprise systems (SAP, Ariba Spend Management, Oracle, or related Business Intelligence/BI tools).
  • Information Management: Developing MS Office skills, specifically database management tools like MS Access and SharePoint.

Preferred Qualifications

• Prior work experience (internship or full-time) in a Procurement or Finance discipline, ideally within a large multi-national organization.
• Familiarity with pharmaceutical supply chain operations, clinical trials, or GMP (Good Manufacturing Practice) standards.

Other Job Description Information

• This is a hybrid position based at a Pfizer site. This role requires an average of 2.5 days per week onsite.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (8:00 a.m. to 5:00 p.m. U. S. Eastern Time)
• Must be available for periodic meetings with global teams across multiple time zones, including outside regular business hours.

 
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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Logistics & Supply Chain Mgmt