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DaVita

Provides dialysis and comprehensive kidney care

Director – Clinician Experience

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeColorado, USA$115k - $183k /yr

About the Job

Requirements

  • A master's degree in Nursing, Healthcare Administration, an MBA, or a related field is preferred.
  • Active registered nurse licensure is preferred.
  • Proven experience leading large-scale clinical, operational, or system-level transformation initiatives in complex healthcare organizations.
  • Ability to evaluate emerging healthcare technologies, clinical artificial intelligence use cases, and digital tools while designing seamless user journeys for frontline clinicians.
  • Experience using business intelligence, workforce metrics, and performance analytics to measure clinical and operational return on investment.
  • Understanding of the day-to-day realities, workflows, and challenges of clinic life for registered nurses, patient care technicians, social workers, and registered dietitians.
  • Ability to function independently and as a member of a team.
  • Strong written, verbal, and interpersonal communication skills, including listening effectively and communicating complex information to diverse audiences.
  • Collaborative and relationship-building skills, including the ability to interact positively with teammates at all organizational levels and build coalitions.
  • Emotional intelligence and change management expertise, with the ability to influence without direct authority.
  • Organizational, analytical, reasoning, critical-thinking, and problem-solving skills.

Responsibilities

  • Develop and execute the multi-year clinician experience strategy across clinical disciplines, including registered nurses, patient care technicians, social workers, and registered dietitians.
  • Analyze turnover, engagement, and exit data to identify systemic issues and design targeted interventions.
  • Partner with senior leadership to align clinician experience initiatives with organization-wide strategic goals.
  • Lead high-impact programs designed to improve retention and economic mobility.
  • Oversee efforts to standardize key facility roles to ensure role clarity, job satisfaction, and top-of-license practice.
  • Manage the scaling and adoption of new clinical engagement programs, awards, and recognition initiatives.
  • Collaborate with People Services, Clinical Enterprise, Operations, and IT to advocate for workflow improvements and technology solutions, including artificial intelligence enablement and automation, to reduce administrative friction and give time back to patient care.
  • Navigate matrixed structures to influence stakeholders and drive change management.
  • Establish and maintain continuous feedback loops.
  • Ensure frontline input directly shapes corporate policy, tools, and training.
  • Present clinician insights and program outcomes to executive stakeholders.

Desired Qualifications

  • Experience leading large-scale clinical, operational, or system-level transformation initiatives in complex healthcare organizations.
  • Ability to evaluate emerging healthcare technologies, clinical artificial intelligence use cases, and digital tools while designing seamless user journeys for frontline clinicians.
  • Experience using business intelligence, workforce metrics, and performance analytics to measure clinical and operational return on investment.

About the Company

DaVita

Provides dialysis and comprehensive kidney care

DaVita provides kidney care services, primarily dialysis, for people with chronic kidney disease and end-stage renal disease, and runs integrated care programs with educational resources. Its services are delivered through dialysis centers, with treatment guided by patient-centered care and tracked using clinical metrics to monitor outcomes; it also offers Kidney Smart classes and risk quizzes to help patients manage kidney health. The company differentiates itself by focusing on value-based, holistic and equitable care across a network, coordinating services to improve results while controlling costs. Its goal is to improve patient outcomes, reduce healthcare costs, and build a robust, equitable kidney-care community.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1979

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