LMRC Team Leader

LMRC Team Leader – South-East Melbourne
Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full-Time, Client Sites
Working Hours: Core Business Hours

🌿 We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role

BGIS is seeking an LMRC Team Leader to coordinate and support our Local Maintenance Repair Crew (LMRC), helping make sure repairs are scheduled well and completed with care across a community-focused residential portfolio.

Reporting to the Responsive Maintenance Manager, you will work closely with crew members, renters, client representatives and operational teams. You will identify appropriate work for the crews, communicate forward programs to local communities, & lead both the delivery and administration of the programs of work.

The ideal candidate will be supportive, organised and a great communicator, who enjoys helping a team do their best work and making a difference for renters. 

Key Responsibilities

• Coordinate and support LMRC members to complete works safely and on time
• Review job orders and bundle works to help crews complete jobs the first time
• Schedule and allocate work through WorkBuddy
• Be the main point of contact for renters during maintenance and improvement works
• Arrange property access with renters, client representatives and operational teams
• Keep an eye on crew workloads and look for ways to improve efficiency
• Coordinate materials, equipment and stock so crews have what they need
• Respond to renter enquiries and concerns with care and professionalism
• Keep accurate records, communications and work updates in contract systems
• Contribute ideas that improve renter satisfaction and service delivery

Education, Experience & Skills

Essential:

• Experience coordinating or supporting maintenance, trade or field-based teams
• Experience scheduling and allocating work
• Experience in customer service and stakeholder engagement
• Confidence managing competing priorities
• Strong planning and organisation skills
• Clear communication and calm, respectful problem-solving skills
• Proficiency in Microsoft Office and work management or scheduling systems
• Relevant qualification in Business, Customer Service or Property Services, or equivalent industry experience
• Current Australian Driver's Licence
• Full working rights in Australia

Desirable:

• Experience in community housing, facilities management, maintenance or property services
• Supervisory or team leadership training
• Experience using WorkBuddy or similar workforce management systems

Workplace Arrangements

This is a permanent full-time position working from our contract office. There may be a requirement to attend client sites across South-East Metropolitan Melbourne during core business hours. In these instances, you will travel between residential properties, so a current Driver's Licence is essential.

PPE, tools, equipment and technology will be provided to support you in the role.

Why Join BGIS?

Join a newly established team supporting an important community housing portfolio, where your work helps keep homes safe and well maintained.

Key Benefits Include:

✔ PPE, tools, equipment and technology provided
✔ Meaningful work supporting residential properties and communities
✔ Career development opportunities within a global organisation
✔ A supportive and inclusive team environment
✔ Spot recognition vouchers and a $2,000 employee referral bonus
✔ Access to Flare discounts across retailers, energy providers, utilities and more
✔ Fitness Passport access for you and your family
✔ Employee Assistance Program and wellbeing initiatives
✔ Two paid volunteer days each year
✔ Career opportunities through secondments and internal mobility
✔ Leadership development through Future Leaders and Leadership Fundamentals programs
✔ Endorsed by WORK180 as an employer of choice for women
✔ Recognised as a Top 101 Workplace for Women in 2026 by WORK180

As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally. We work across some of Australia's most important sectors including Government, Healthcare, Education, Defence, Commercial Property and Critical Environments. 

How to Apply

If you are a practical, people-focused team leader who enjoys supporting a crew and looking after renters, we would love to hear from you.

BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.

Eligibility and Pre-Employment Checks

Applicants must have full working rights in Australia.

A Police Check, Working With Children Check and Baseline Medical will form part of the pre-employment checks.

Apply Now

Join a newly established team delivering meaningful outcomes for renters and communities across South-East Melbourne.

Explore more opportunities at https://apac.bgis.com/careers/