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Bertelsmann

Global media, services, and education conglomerate

Senior Consultant & Customer Success Manager - Warehouse Solutions

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeLeipzig, GermanyNo salary listed

About the Job

Requirements

  • A completed degree in economics, business informatics, engineering, natural sciences, applied mathematics, or a comparable program with a focus in Supply Chain Management.
  • Experience and well-founded knowledge in Supply Chain Management, customer management, and process management.
  • Customer orientation and flexibility, along with technical understanding and analytical thinking, enabling the rapid learning of complex technologies on the job.
  • A results-oriented and independent way of working, high commitment, and enjoyment of project work.
  • Confident use of Microsoft Office, particularly Word, Excel, PowerPoint, and Microsoft Visio.
  • Very good communication skills in German and English.

Responsibilities

  • Contribute to the conception and implementation of IT solutions for logistics processes for internal and external customers within projects.
  • Take responsibility for key customers and support them in implementing their digitalization strategy.
  • Actively contribute expertise to the further development of Warehouse solutions.
  • Plan, prepare, and conduct training sessions.
  • Take responsibility in project management, including budget, resource, and time planning.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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