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Office Ally

Cloud-based medical practice management and clearinghouse

Human Resources Business Partner

HR Generalist & Employee RelationsPosted on Nov 13
Full-timeVancouver, WA, USAIn-person

About the Job

Requirements

  • A bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
  • At least 3 years of progressive human resources experience, preferably as an HR Generalist, HR Business Partner, or similar role.
  • Strong knowledge of core HR functions, including performance management, employee relations, benefits, compliance, and HR processes.
  • Experience in a healthcare, software-as-a-service/technology, or fast-growing startup environment.
  • Experience supporting Software Engineering, IT, or other technical organizations, with an understanding of these teams’ organizational needs.
  • Ability to influence and coach leaders at all levels.
  • Strong problem-solving skills and sound judgment.

Responsibilities

  • Serve as a trusted advisor to Software Engineering and IT leaders, providing coaching, guidance, and decision-making support for workforce planning, performance management, organizational effectiveness, and team health.
  • Partner with managers to build onboarding, development, and performance practices that support employees throughout their careers.
  • Support benefits administration, leave coordination, and employee inquiries, and help employees understand their options.
  • Analyze metrics and trends and provide leaders with actionable insights to improve engagement, retention, and performance outcomes.
  • Assist in developing and implementing HR programs, including recognition, engagement initiatives, policy updates, and organizational changes.
  • Ensure compliance with federal, state, and local employment laws and internal policies and procedures.
  • Collaborate with Payroll, Finance, Talent Acquisition, and IT to support employee experiences.
  • Participate in special HR projects and continuous improvement initiatives as assigned.

Desired Qualifications

  • Professional HR certification, such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
  • Knowledge of multi-state employment laws and regulations.

About the Company

Office Ally

Cloud-based medical practice management and clearinghouse

Office Ally provides cloud-based healthcare IT services, including a full-service medical claims clearinghouse and integrated practice management tools. Its Service Center clearinghouse handles real-time eligibility checks, electronic claim submissions, and claim status tracking for providers and over 5,000 payers; Practice Mate, EHR 24/7, and Patient Ally support scheduling, charting, e-prescribing, patient records, and patient communications. Revenue comes from charging payers for streamlined claims processing and offering premium software and add-on services to providers, IPAs, and health plans, with core services often low-cost or free for payers. After Francisco Partners acquired the company in 2021, leadership transitioned to Chris Hart to accelerate growth and product development, with the goal of automating and simplifying administrative and clinical workflows and improving revenue cycle management for medical practices.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, WA
Founded
2000

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