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Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Mental Health Program Specialist 1

Residential & Direct SupportUpdated on Nov 10
Part-timeHarrisburg, PA, USA$20 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent, plus twelve credits in mental health or forensic services, or a high school diploma with three years of experience in mental health or forensic fields, or an associate's degree in human services or a related field.
  • Experience working in or having completed an internship in the behavioral health field.
  • Ability to work effectively as part of a team in a fast-paced environment and manage and prioritize multiple competing priorities.
  • Strong attention to detail, time management, and organizational skills.
  • Sound judgment and the ability to solve problems and make decisions independently with little or no direct supervision.
  • Ability to anticipate needed changes or identify problem areas and take effective action.
  • Customer interaction, collaboration, presentation, and written and verbal communication skills.
  • Ability to perform CPR, first aid, and safe crisis intervention techniques using agency-trained protocols.
  • Basic experience with Microsoft Office applications, including Word, Excel, and Outlook.
  • A current, valid driver's license in the state of residence, three years of driving experience in the United States, and an acceptable driving record.

Responsibilities

  • Implement and document programs for individuals with behavioral health needs, provide supportive counseling, and advocate for individuals' needs and rights with outside support service agencies and families.
  • Assist and support individuals in activities of daily living, facilitate therapeutic groups, and plan and implement community integration plans.
  • Attend interdisciplinary team meetings to understand treatment plans and provide support to individuals based on plan goals, as directed by a supervisor or Operations Manager.
  • Create and maintain required documentation, including progress notes and shift reports, for client records and use by other program professionals.
  • Provide supportive counseling for personal, behavioral, or social problems; use de-escalation techniques as appropriate; facilitate therapeutic groups and house meetings; encourage constructive leisure activities; and support individuals in attaining daily and long-term treatment goals.
  • Collect behavioral data identified by the behaviorist.
  • Collaborate with the program case manager to advocate with outside support agencies for resources and services that meet established treatment goals, supporting individuals in expressing their needs verbally or in writing.
  • Communicate with the program medical team to help ensure individuals' physical health needs, including medical, grooming, and dietary needs, are met.
  • Provide verbal reports on individuals' progress and needs during shift huddles with the interdisciplinary team, support a safe and clean living environment, and address fire and safety concerns and room or facility management issues.
  • Intervene in crisis situations in accordance with established safe crisis intervention protocols.
  • Escort individuals to and from doctor's appointments and other appointments as needed.
  • Attend scheduled staff meetings, appropriate in-services, and meetings required by funding sources and regulatory bodies, as assigned, to update the team on individuals' progress, learn about program events, and obtain assistance with job duties.
  • Conduct fire drills, safety rounds, and building inspections as required by program, state, and county regulations, and document them appropriately.
  • Report emergent problems or concerns, including physical altercations, emergency calls, maintenance emergencies, death, and medical or psychiatric episodes, to a supervisor or director; ensure appropriate response, immediate documentation, and required follow-up.
  • Remain on duty until relieved.
  • Adhere to regulatory standards, procedures, and schedules established by the supervisor.
  • Perform CPR, first aid, and safe crisis intervention using agency-trained protocols.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate's degree in human services or a related field, or sixty college credit hours including twelve hours in mental health services or forensic services.

About the Company

Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Elwyn of Pennsylvania and Delaware provides behavioral health services to people with mental illness and addictions to improve their quality of life. The organization runs programs across six states (Delaware, Maine, Massachusetts, North Carolina, Pennsylvania, and Rhode Island) and serves more than 7,000 individuals using a person-centered approach, with services delivered in communities to support recovery. Compared with others, it distinguishes itself through its broad geographic reach and focus on individualized care that centers on the needs and goals of each person. The overarching goal is to help people find hope and achieve lasting recovery and improved well-being.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lincoln, RI
Founded
Not listed

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