A

Access Services

Provides personalized, community-based support services

Housing Case Manager

Full-TimePosted on 10/16/2026
$20/hr+ Mileage and toll reimbursement + 401(k) match
Mid
Bachelor's
Fort Washington, PA, USA
In PersonFull-time on-site presence is required; travel during the workday is also required.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in a related field, including human services, social work, psychology, or special education, or Certified Peer Specialist certification is required.
  • Successful completion of the Certified Psychiatric Rehabilitation Practitioner certification and a department-approved twelve-hour psychiatric rehabilitation orientation course is required within 12 months of hire.
  • A valid U.S. driver's license held for at least two years, excluding time with a permit, is required.
  • No serious traffic convictions within the past three years; serious convictions include DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents during that period.
  • Access to a reliable vehicle during work hours, with valid registration and inspection stickers, is required.
  • Valid auto insurance and proof of coverage as a driver on the policy are required.
  • Ability to communicate well and use strong interpersonal skills is required.
  • Ability to direct and prioritize own work, work as part of a team, and be flexible is required.
  • Knowledge of the mental health system, homelessness, and the housing system is required.
  • Skills in person-centered screening and assessment are required.
  • Skills in conflict and crisis resolution are required.
  • Proficiency in, or ability to learn and use, workplace applications, platforms, and technologies is required.
  • The selected candidate must meet qualifying and ongoing job criteria, including background checks and a driving history record.
  • Ability to work scheduled overtime or be available for unplanned overtime as necessary to meet program needs is required.
  • Ability to travel during the normal workday and drive a personal or agency-owned vehicle is required.
  • Ability to meet motor vehicle policy eligibility criteria and successfully pass agency substance-abuse screening during employment is required.
  • Ability to routinely work at program sites and in the community providing direct care or support is required.
  • Ability to stand, sit, or run independently, or provide proper care and supervision to an individual, is required.
  • Ability to move with and remain with an individual to keep them safe in home and community environments, including when the individual struggles to meet identified expectations, is required.
  • Ability to assist an individual who has fallen, regardless of weight or size, is required.
  • Ability to walk or climb stairs independently, or provide direct care or support, is required.
  • Ability to work in a standard office environment and use desktop computer equipment daily is required.
  • Ability to lift or move items associated with sedentary and light work, up to 20 pounds, is required.
  • Ability to travel to offsite and regional office locations when necessary is required.
Responsibilities
  • Meet referred individuals with the Housing Locator and meet individuals moving into housing with assistance from Access Services.
  • Support individuals in developing Housing Stability Plans and update the plans together every three months.
  • Maintain organized documentation for move-in and recertification requirements and ongoing documentation for all individuals served.
  • Conduct monthly or more frequent home visits and provide support during transitions.
  • Provide transportation support for essential health appointments, job interviews, and activities that contribute to housing stability.
  • Identify and address barriers to housing stability with creative solutions.
  • Connect individuals to social, health, and benefit resources.
  • Ensure compliance with HUD requirements and funding guidelines.
  • Participate in county, committee, and consumer meetings and case reviews.
  • Develop and regularly update recovery-oriented, strengths-based, person-centered Individual Rehabilitation Plans with the individual served and the team.
  • Collaborate with individuals in the program to develop strategies for identifying, achieving, and maintaining their personal goals.
  • Offer help and support respectfully using a person-centered approach and help ensure high-quality care for individuals.
  • Prepare case review documents and contribute to team discussions.
  • Maintain up-to-date accounting for the disbursement and collection of funds for facility operations and individuals' personal needs.
  • Maintain open communication with supervisors and participate in weekly supervision.
  • Collaborate with external agencies and professionals, representing Access Services.
  • Actively assist in resolving crisis situations.
  • Maintain regular and predictable attendance.
Desired Qualifications
  • Some prior work or internship experience related to mental health services is preferred.
  • Experience working in supportive housing systems is preferred.

About the company

A

Access Services

View
Website

Access Services provides personalized support across five divisions—behavioral health, intellectual disability and autism, children and family services, housing and homelessness, and faith and mental health—for communities in Eastern Pennsylvania. The organization works by a diverse team that gets to know each person and family, then delivers tailored services to help them overcome challenges and live fulfilling lives in the community. What sets Access Services apart is its long-standing presence since 1976, a broad regional footprint (14 counties), and a coordinated approach across multiple behavioral health and social services areas designed to meet a wide range of needs. The firm’s goal is to empower individuals and families by offering services that improve their ability to live in and engage with their communities.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Upper Dublin Township, Pennsylvania

Founded

1994

Get referred to Access Services

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 Bethlehem community home expands capacity for adults with intellectual disabilities and autism.
  • Montgomery County awarded Access Services about $2.2 million annually for housing administrative assistance.
  • Open roles across behavioral health, housing, and crisis teams signal continued program growth.

What critics are saying

  • Sue Steege retires December 31, 2026, creating execution risk during leadership transition.
  • Montgomery County contract funding renewals expire after June 30, 2026, threatening revenue visibility.
  • Labor-intensive direct-support staffing and pay pressure can destabilize service quality and margins.

What makes Access Services unique

  • Access Services served Eastern Pennsylvania for 30+ years with deep local county relationships.
  • Its housing, behavioral health, crisis, and disability services span one integrated mission.
  • The 2026 Enabling Technologies home in Bethlehem shows differentiated community-living innovation.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Tuition Reimbursement
  • Professional Development Budget
  • Training Programs

Company News

Railpace Newsmagazine
Apr 21st, 2026
First of 374 new Multilevel III rail cars delivered to NJ TRANSIT.

First of 374 new Multilevel III rail cars delivered to NJ TRANSIT. New Jersey Governor Mikie Sherrill, Congressman Rob Menendez, Congresswoman Nellie Pou and NJ TRANSIT President & CEO Kris Kolluri showcased advancements made in modernizing NJ TRANSIT's fleet of vehicles, highlighted by the arrival of the first of 374 next generation multilevel rail cars. The Multilevel III rail car will undergo several months of final testing and commissioning in New Jersey before being joined by up to 40 additional new cars which are expected to be deployed into passenger service later this year. At an event on Monday at NJ TRANSIT's Meadows Maintenance Complex in Kearny, NJ TRANSIT also displayed a new 40-foot bus, a new Access Link paratransit vehicle, and a new mobile police command center. Earlier this year, NJ TRANSIT unveiled the first of its fully renovated River LINE light rail vehicles. This represents an investment of more than $3 billion dollars and is a major step forward in the agency's plan to fully modernize its rail and bus fleets by 2031. The new Multilevel III rail cars provide dramatically increased mechanical reliability. This will allow NJ TRANSIT to retire rail cars that were built in the 1970's that operate between 30,000 to 40,000 miles before a mechanical failure and replace them with cars that are ten times more reliable, traveling approximately 400,000 miles before a mechanical failure. Customer amenities include additional seating capacity and enhanced accessibility, higher operating speeds up to 110 m.p.h. as well as USB charging ports and new onboard information screens. The new rail cars will replace NJ TRANSIT's aging Arrow III and Comet II and IV single-level cars. The first car to be delivered to NJ TRANSIT is a multilevel power car. Power cars are passenger coaches equipped with traction motors. They can propel themselves and two other passenger cars without locomotives, or they can be combined with additional power cars operating trainsets as long as 14 cars. Power cars provide faster acceleration than can be achieved by locomotive-driven trainsets. The new multilevel cars are being manufactured by Alstom in Plattsburgh, NY and are among the first of their kind in the nation. The new 40-foot buses include USB charging ports at multiple seats, brighter LED interior lighting for comfort and energy efficiency, and low-floor design with ramps for faster, easier boarding - especially for seniors and customers with disabilities. The buses also feature improved intercom systems for clearer announcements and enhanced safety and security measures such as onboard security cameras, blind-spot cameras to assist bus operators, and turn-warning systems to alert pedestrians when buses are making turns. Access Link presented its new BraunAbility ProMaster Low Floor vehicle - a purpose-built, ADA-compliant low-floor vehicle designed to allow faster and easier embarking and disembarking for both ambulatory and non-ambulatory clients, including but not limited to senior citizens and customers with disabilities. The vehicles are configured to accommodate five ambulatory passengers and one wheelchair passenger. Access Link plans to place these vehicles into service in the summer of 2026. The new mobile police command center is a 45-foot state-of-the-art vehicle. It features dual entry points, three separate rooms, including a front operations room with six fully equipped workstations, a middle support area with communications equipment, and a rear conference room with seating for 12, providing a functional and flexible workspace. The new mobile police command center has the technological capabilities to serve as a centralized command hub for both critical incidents and planned events.