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Ecolab

Provides water, hygiene, infection prevention solutions

Food & Beverage Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeAuckland, New Zealand

About the Job

Requirements

  • Experience in sales, quality, or manufacturing is considered; equivalent relevant industry experience may be considered in place of a degree.
  • A degree in Food Science, Chemical Engineering, Chemistry, or a related technical discipline is highly regarded, but equivalent relevant industry experience will also be considered.
  • Ability to facilitate clear and open dialogue with diverse stakeholders at site level and beyond.
  • Ability to solve problems and maintain equipment.
  • Ability to work autonomously and willingness to learn.

Responsibilities

  • Serve as the primary point of contact for customers, understand their needs, and provide tailored solutions.
  • Develop and maintain relationships with key decision-makers at customer sites to drive customer satisfaction and retention.
  • Conduct on-site quality testing, inspections, and audits to help customers identify and address potential contamination or hygiene issues.
  • Provide technical support and troubleshooting assistance when issues arise with company products or services.
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.
  • Track and analyse key performance metrics to measure account health and identify areas for improvement.
  • Facilitate regular business review meetings with customers.
  • Identify and pursue opportunities to grow existing accounts and expand business revenue, including opportunities for products within the dairy, brewing, beverage, protein, and food processing industries.
  • Tailor cleaning and sanitising programs, understand customer operational efficiency objectives, and help reduce total cost of operations.
  • Travel to other parts of the North Island as required; travel may include overnight stays and occasional night work to meet customer requirements.

Desired Qualifications

  • Experience in sales, quality, or manufacturing.
  • A degree in Food Science, Chemical Engineering, Chemistry, or a related technical discipline is highly regarded.

About the Company

Ecolab

Provides water, hygiene, infection prevention solutions

Ecolab provides water, hygiene and infection prevention solutions and services to about three million commercial locations in more than 170 countries. It combines cleaning, sanitizing, disinfection, and water-treatment products with on-site service and data-driven insights to help customers improve safety, cleanliness, and efficiency. Its global scale and breadth across food, healthcare, hospitality and industrial markets, plus a large field service network, differentiate it as an integrated partner rather than a one-off supplier. Its goal is to help customers run safer, cleaner operations while using water and energy more efficiently and reducing environmental impact.

Company size
10,001+
Company stage
IPO
Headquarters
St Paul, MN
Founded
1923

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