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Boulanger

Electroménager and multimedia retailer with services

Manager Commerce

Retail Store ManagementPosted on Nov 9
Full-timeVillars, FranceIn-person

About the Job

Requirements

  • A Bac+3 to Bac+5 education and the ability to translate figures into concrete actions and manage performance.
  • The ability to motivate, guide, and develop a team.
  • The ability to build customer relationships, listen, observe, and respond to customer needs.
  • Strong organization and rigor, including planning, prioritizing, and using tools to ensure performance.
  • Knowledge of internal procedures, product trends, and basic law.

Responsibilities

  • Animate, train, and support each team member to help them develop.
  • Organize schedules and adapt human and material resources to store activity.
  • Maintain a positive social climate through clear communication and dialogue.
  • Ensure a welcoming customer experience, an attractive retail environment, and effective customer service.
  • Track objectives, analyze results, control costs, and drive store performance.
  • Follow and enforce safety rules to protect people and property.

Desired Qualifications

  • Enthusiasm, ambition, and motivation to take on challenges.

About the Company

Boulanger

Electroménager and multimedia retailer with services

Boulanger is a French retailer that specializes in home appliances and multimedia, with more than 220 stores and a strong online presence via boulanger.com. Customers shop in-store or online and can access services such as same-day delivery in Paris, next-day delivery across France, product setup, remote or in-home assistance, seven-day support, subscriptions, rental options, and reconditioned products, with its products designed under three in-house brands (Listo, Essentielb, Skillkorp). It differentiates itself through a customer-first culture built on expert guidance, clear and simple solutions, and a broad ecosystem of services, along with a focus on developing its employees. Its goal is to achieve high customer satisfaction by combining expert guidance, convenient delivery and installation, flexible purchasing options, and accessible products through an omnichannel approach.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lesquin, France
Founded
1954

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