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Soho House

Global private members' club and hospitality

Massage Therapist

Massage & BodyworkConfirmed live in the last 24 hours
Full-timeLondon, UK£14In-person

About the Job

Requirements

  • A minimum of 2–3 years’ experience in a luxury spa, wellness centre, or hospitality setting is required.
  • An NVQ Level 3 or equivalent qualification in Massage Therapy is required.
  • Excellent interpersonal and communication skills are required.
  • Impeccable personal presentation and a calm, reassuring manner are required.
  • Commitment to client confidentiality, care, and holistic wellbeing is required.
  • Flexible availability, including evenings and weekends, is required.
  • Candidates must be over 18.
  • Candidates must be able to seize, grasp, turn, and hold objects by hand.
  • Candidates must be able to work on their feet for at least 8 hours.
  • Candidates must occasionally kneel, bend, crouch, and climb as required.

Responsibilities

  • Perform a wide range of massage treatments to the relevant standard at Soho House.
  • Conduct detailed consultations before treatment to understand medical history, preferences, and desired outcomes.
  • Create a calming and professional treatment environment, ensuring consistent comfort, cleanliness, and discretion.
  • Provide aftercare advice and recommend relevant wellness or skincare products.
  • Maintain accurate treatment records in accordance with club standards and health regulations.
  • Manage schedules professionally and ensure treatments start and finish on time.
  • Uphold hygiene and sanitation standards in treatment rooms, equipment, and product usage.
  • Work collaboratively with other spa team members to maintain a positive and seamless guest experience.
  • Stay up to date with industry techniques and treatments to continually enhance the wellness offering.

Desired Qualifications

  • A Level 4 Deep Tissue Massage qualification is desirable for advanced treatments.
  • Qualifications or experience in complementary therapies are desirable.
  • Experience with wellness software or booking systems is desirable.
  • Product knowledge in premium spa and skincare brands is desirable.

About the Company

Soho House

Global private members' club and hospitality

Soho House is a global private membership platform that connects creatives and other professionals through exclusive Clubs called Houses, plus online access and city-only options. Members pay fees to access workspaces, social spaces, events, bedrooms, dining, and related services, with revenue also coming from in-house food/beverage, hotels, retail (Soho Home), and standalone venues. It differentiates itself by building a curated, community-driven ecosystem that combines hospitality, workspaces, and a lifestyle brand across many cities, rather than focusing on a single hotel or club. Its goal is to create a globally connected community where members can collaborate, socialize, and access a consistent, premium experience across locations.

Company size
5,001-10,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1995

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