Facility Management Intern

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Intern - Plaza Zurich

Location: Plaza Zurich, Kuala Lumpur, Malaysia
Department: Workplace Management
Reports to: Building Manager
Employment Type: Internship

Position Overview

We are seeking a motivated and detail-oriented Intern to support daily operations at Plaza Zurich, a commercial office building in Kuala Lumpur. This internship offers hands-on experience in facility management, building operations, and client services within a professional commercial real estate environment. The intern will work closely with the Building Manager to ensure smooth facility operations and exceptional tenant experiences.

Key Responsibilities

Working under the guidance of the Building Manager, the intern will assist with various operational activities including coordination of building maintenance activities and vendor management support. The role involves helping maintain accurate records of maintenance requests, work orders, and service completion logs while assisting with routine building inspections to identify maintenance needs or safety concerns.

The intern will support tenant liaison activities by helping respond to tenant inquiries and service requests, assisting with move-in and move-out coordination, and maintaining positive relationships with building occupants. Administrative support forms a key part of the role, including preparing operational reports and documentation, maintaining filing systems for operational records, and assisting with data entry and database management.

Health and safety compliance support includes helping monitor compliance with building safety standards and regulations, assisting with emergency preparedness activities and drills, and supporting incident reporting and documentation. The intern will also contribute to sustainability and efficiency initiatives by assisting with energy management monitoring and reporting, supporting waste management and recycling programs, and helping identify opportunities for operational improvements.

Additional duties include coordinating with security personnel on access control matters, supporting event setup and coordination for building activities, assisting with vendor performance tracking, and participating in team meetings and contributing ideas for process improvements.

Qualifications and Requirements

We seek candidates currently pursuing or recently completed a Bachelor's degree in Facility Management, Real Estate Management, Business Administration, Engineering, or related fields. Strong organizational skills with attention to detail and accuracy are essential, along with excellent written and verbal communication skills in English and Bahasa Malaysia. The role requires proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook, along with the ability to work both independently and collaboratively within a team environment.

Ideal candidates demonstrate a proactive attitude with eagerness to learn about facility management operations, strong problem-solving abilities and customer service orientation, and the ability to prioritize multiple tasks in a dynamic environment. Basic understanding of building systems and operations is advantageous but not required, and candidates should be willing to work flexible hours occasionally to support operational needs.

What You Will Gain

This internship provides practical exposure to commercial real estate operations and workplace management, mentorship from experienced facility management professionals, and hands-on experience with building systems, vendor management, and tenant services. Interns will develop professional skills in a corporate environment and gain networking opportunities within the commercial real estate industry.

Duration and Commitment

This is a full-time internship position requiring a minimum commitment of three to six months, with specific duration to be determined based on candidate availability and organizational needs.

To Apply: Interested candidates should submit their resume, cover letter, and academic transcript to [insert contact details].

JLL is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates.

Location:

On-site –Kuala Lumpur, Malaysia

Job Tags:

Administrative Support, Detail-Oriented, Following Instructions, Microsoft Excel Functions, Microsoft PowerPoint, Multitasking, Report Writing, Research Analysis, Time Management, Willingness to Learn

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