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S:US

Provides services for homelessness, mental health

Shift Supervisor - Homeless Services

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$43.4k /yrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least two years of experience in security or building maintenance is required.
  • Experience in office management and/or staff supervision is required.
  • Experience working in a large residential or institutional setting with a special-needs population is required.
  • The candidate must be able to provide crisis intervention using sound interpersonal skills, maturity, and responsibility.
  • Strong writing, interpersonal, and organizational skills are required.
  • F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems is required within six months of employment.
  • CPR and First Aid certification must be maintained.

Responsibilities

  • Conduct ongoing individual supervisory meetings, building inspections, and performance feedback; coordinate work schedules, timesheets, time-off requests, work assignments, and staff training, development, and evaluation. Cover residential aide or custodial duties when needed.
  • Coordinate the fire safety plan and train staff on fire safety procedures and building evacuation.
  • Coordinate monthly fire drills and maintain fire drill logs.
  • Inspect the building periodically for fire safety hazards or violations and check fire-prevention systems, including the centralized fire alarm panel, sprinkler system, smoke detectors, and fire extinguishers.
  • Coordinate servicing and document service and inspections of fire safety equipment.
  • Provide new program clients with written fire safety and prevention information.
  • Complete transfer paperwork, client intakes, and incident reports; maintain visitor and mail logs, vehicle sign-out sheets, and the CARES roster, and accurately record bedding.
  • Correspond by email and maintain appropriate staff/client boundaries, directing clients to the appropriate staff or department to address their needs.
  • Communicate incidents and client observations and interactions to the Facility Manager, Case Managers, Senior Case Managers, Director of Social Services, and Program Director as needed.
  • Assist with new family arrivals, apartment turnovers, move-outs, curfew violators, and new residents; complete intakes and program orientation.
  • Monitor client behavior for compliance with House Rules, Program Policies, and Procedures.
  • Monitor the facility interior and exterior to ensure client safety, prevent damage or theft of agency property, and prevent fires or other emergencies.
  • Clean program areas before or after use when required.
  • Guide clients in maintaining living quarters, personal hygiene and grooming, appropriate attire, meal attendance, in-house workshop attendance, and participation in support services.
  • Maintain, prepare, and distribute hygiene supplies, donations, and living supplies to clients.
  • Drive the program vehicle to transport shelter residents to and from appointments, housing interviews, job interviews, training sites, and partner organizations as assigned.
  • Conduct periodic building and grounds inspections and report findings to the Facility Manager.
  • Respond to crisis and emergency situations and contact appropriate authorities as needed.
  • Participate in individual supervision, team meetings, and training as appropriate.
  • Follow the on-call system for crisis intervention, emergencies, and other situations requiring immediate action.
  • Work a schedule that includes weekends and evenings, with additional shifts as needed.
  • Perform other duties as assigned by the supervisor.

Desired Qualifications

  • A New York State driver's license is preferred.
  • Bilingual English/Spanish speaking ability is preferred.

About the Company

S:US

Provides services for homelessness, mental health

S:US provides services and advocacy for underserved New Yorkers who face homelessness, developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It delivers direct, tailored supports in NYC and Long Island through housing assistance, health and behavioral services, case management, and community programs to help people achieve stability. The organization combines long-term advocacy with a broad set of programs across housing, health, crisis intervention, and justice issues, supported by decades of experience and about 1,800 staff. Its goal is to empower people to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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