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Teleperformance

Outsourced customer experience management services

Junior Anti-Money-Laundering Analyst - Vietnamese, KL

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timeMalaysiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree, diploma, or equivalent in any discipline is required.
  • English proficiency at B2 level in reading, writing, speaking, and aural comprehension is required.
  • The posting describes either fresher status with a financial educational background or at least two years of work experience in financial, banking, or similar services.
  • Knowledge of Anti-Money Laundering and Know Your Client is required.
  • Knowledge of due diligence, wind control, and finance is required.
  • Strong analytical ability and good written expression are required.
  • The candidate must be able to work under pressure and demonstrate teamwork, resilience, customer orientation, flexibility, detail orientation, and interpersonal skills.

Responsibilities

  • Analyze potentially fraudulent transactions daily and support the delivery of Anti-Money Laundering processes.
  • Monitor assigned profiles and assess accounts for potentially suspicious activity, including money laundering.
  • Review and analyze underlying data gathered on red flags to recommend whether alerts should be escalated or closed without further action.
  • Conduct case investigations by following process flows, gathering in-depth information, and analyzing the gathered information.
  • Perform Know Your Client checks in accordance with in-house policies, guidelines, and rules.
  • Gather information and facts during case investigations.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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