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MyMichigan Health

Boutique insurance agency for employee benefits

Medical Assistant / LPN – Ortho

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeSault Ste. Marie, MI, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED is required.
  • An active Medical Assistant credential is required, such as Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), or an equivalent Medical Assistant credential; alternatively, the listed Medical First Responder, Emergency Medical Technician Basic/Specialist, Paramedic, or Registered Radiologic Technologist credentials are accepted as specified.
  • Basic Life Support certification is required within three months of hire or transfer.
  • Knowledge of medical office policies, practices, and procedures, normally acquired through three to five years of work in a healthcare system or similar setting.
  • Excellent interpersonal skills to communicate clearly and understandably with individuals and groups at all levels.
  • Annual Occupational Safety and Health Administration training is required according to the Exposure Control Plan.
  • Ability to wear required personal protective equipment, including latex materials or an appropriate substitute.
  • Ability to move about the facility with or without an assistive device and perform the job functions described.
  • Vision and hearing sufficient to perform the role, with or without assistive devices.
  • Ability to sit, stand, and walk for extended periods and make postural changes such as stooping, kneeling, or crouching.
  • Ability to follow bloodborne pathogen and tuberculosis testing requirements.
  • Ability to handle multiple tasks, work independently, interact appropriately with others, maintain regular and predictable attendance, and stay awake.
  • Dexterity for handling, reaching, grasping, fingering, and feeling, including repeated movements.
  • Ability to meet light physical demands, including occasional lifting or carrying of 11–20 pounds and frequent handling of 10 pounds or use of arm and leg controls for walking, standing, pushing, or pulling.

Responsibilities

  • Under provider supervision, assess and care for patients, maintain appropriate documentation, and coordinate care to support high-quality, compassionate service.
  • Maintain and oversee patients at office locations and liaise with other organizations and departments.
  • Order medical, pharmacy, and office supplies as needed to manage patient care.
  • Follow organizational policies and procedures, Occupational Safety and Health Administration guidelines, Clinical Laboratory Improvement Amendments regulations, and other applicable regulatory requirements.
  • Coordinate with and train new employees, students, and float staff as required.
  • Provide patient education, assist with specialty care modalities and symptom management, respond to emergencies, and monitor care management and its effects for high-risk patients.
  • Educate patients and families about prescriptions, medication purpose, and side effects, and coordinate continuity of care with other providers.
  • Perform general office duties such as keyboarding, filing, telephone work, and use of computers and office equipment as needed.
  • Triage calls; schedule daily urgent or emergent add-ons; receive and relay test results; support, direct, and refer patients for consultations or testing; and manage insurance pre-certification and documentation.
  • Greet patients and families; perform routine pre-examination procedures, including taking vital signs and recording subjective and objective information about the presenting condition.
  • Maintain accurate patient records, including order reconciliation and secure messaging when available; reconcile medications, enter allergy reaction types, and process refills within the scope of certification.
  • Assist providers with examinations and procedures.
  • Prepare and clean patient areas, set up equipment and rooms before and after procedures, dispose of contaminated supplies, and sterilize medical instruments.
  • Perform patient assessments within the scope of practice and provide care such as injections, minor dressing changes, and blood specimen collection.
  • Where required, demonstrate competency in assisting with procedures such as electrocardiograms, pulmonary function tests, ankle-brachial pressure index testing, and non-stress tests.
  • Maintain a clean and safe environment for patients and coworkers; travel to satellite clinics when applicable.
  • Use necessary office computer functions and systems, including MAPS, MCIR Practice Management, electronic medical records, laboratory information systems, Emageon, dictation systems, and other programs needed to assist providers and staff.
  • Apply critical thinking to patient management.
  • Protect confidentiality and patient rights in accordance with procedures and the Health Insurance Portability and Accountability Act.
  • Perform clerical duties as needed, including completing insurance forms, correspondence, arranging hospital admissions, answering telephones, and updating or filing patient medical records; order supplies and medications.
  • Accurately document and code medical records according to policy and participate in annual quality and completeness reviews as needed.
  • Provide age-specific care according to department standards and policies, as demonstrated through observation, documentation, and peer feedback.
  • Demonstrate competency in Microsoft Windows and participate in further learning opportunities when required.
  • Perform other related duties as assigned.

Desired Qualifications

  • Completion of a Medical Assistant program through an accredited organization is preferred.
  • Previous experience in a physician clinic setting is preferred.

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Troy, MI
Founded
Not listed

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