General Manager

About Us

AMES, Inc. is a second-generation manufacturer's representative established in 1957. Our firm provides a comprehensive range of mechanical equipment and services including pumps, valves, instrumentation, and fabricated systems. Through our MESSCO division, we offer electrical panel fabrication, water booster systems, and warranty repair services.

With decades of experience and deep industry relationships, AMES, Inc. delivers technical expertise and personalized service to customers throughout our market territory.

Visit our Website: amesinc.com

Responsibilities & Qualifications

Job Summary:

You will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as leading the sales teams (both outside and inside staff) and operations. The role involves strategic planning, managing people, selling, and improving processes. 

Responsibilities: 

• Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations.
• Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader.
• Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field.
• Develop and execute business plans and operating strategies to drive growth for products and services.
• Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives.  Provides regular forecasts of sales revenue and anticipated expenses. Ensures that expenses are aligned to revenues.
• Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc.
• Drive environment of collaboration amongst sales team, customer service, finance, and service.
• Winning as a team is top priority!
• Collaborate with sales and service teams to identify and unlock sales and profit opportunities.
• Manage and align service resources to match client needs while exceeding company objectives and goals.
• Develop employees’ capabilities through challenging assignments and coaching.
• Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands.
• Direct, develop, and oversee the general health and safety policies and procedures of the organization. Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations.
• Ensure the sales teams cross promote all products and services of all FCG products where applicable.
• Partner with cross-functional support teams in improving proprietary business tools and systems.

Experience and Requirements:

• Demonstrated leadership capabilities and ability to build successful teams
• Excellent decision making and creative problem-solving skills
• Strong organizational and communication skills.
• Ability to prioritize, perform under pressure and resolve conflicts
• Mechanical aptitude
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Minimum 5 years leading, developing, and coaching outside and inside sales teams with a deep understanding of distribution and its value proposition to the market  
• Proven track record of hiring and building high-performance sales teams and establishing enduring relationships with customers and key suppliers to increase market share while increasing profitability
• Strong entrepreneurial spirit with an established contacts’ network
• Experience in both high-volume transaction selling as well as longer cycle solution selling
• Account P&L responsibility with equal focus on top & bottom lines
• Proficient computer and technical skills including working knowledge of CRM software solutions

Supervisory Responsibility

This position has direct supervisory responsibilities for operational and sales teams (outside and inside staff).

Travel

Travel requirements would be approximately 50% of the time in support of the Branch Managers, outside sales team and market expansion/growth initiatives. Air travel may be required.  Must hold valid driver’s license.

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Ames is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.

Pay Transparency

Min: USD $150,000.00/Yr., Max: USD $200,000.00/Yr.