General Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

Clio has been serving legal professionals in Ireland and the UK for over a decade. Dublin is now our European headquarters, and EMEA is one of our fastest-growing regions. We are hiring a General Manager to lead the next stage of growth across both markets.

As General Manager, UK & Ireland, you will own the strategy, the revenue, and the team for the region. You will set the plan, build the leadership bench to deliver it, and be the face of Clio to solicitors, barristers, law firms, industry bodies, and partners across both markets. The role reports to the General Manager, International, and works alongside senior leaders in product and engineering, marketing, customer success, and revenue operations.

What you'll do

Set the strategy and own the number

• Develop the strategic vision for UKI, and deliver against revenue, growth and market share goals.
• Partner with the General Manager, International and wider sales leadership to define how Clio grows its presence across the UK and Ireland: which segments, which practice areas, which routes to market.
• Work closely with revenue operations to set plans for execution, compensation, enablement and incentives that help the region find and monetise new opportunities.

Build and lead the team

• Directly manage, mentor and expand our current UKI sales team.
• Recruit and develop top-tier leadership talent, with a specific lens on AI-native and AI-fluent professionals who are excited about redefining their roles alongside technology.
• Actively foster an environment of teamwork, transparency, creativity and continuous improvement.
• Build a culture of continuous improvement, psychological safety and AI curiosity, and lead the team through significant growth with credibility and care.

Work across the business

• Build strong cross-functional relationships at executive and senior leadership level across product and engineering, marketing, customer success and operations.
• Collaborate with marketing to make sure campaigns are working: fine-tune what already runs, and design new experiments that raise awareness and generate qualified leads.
• Monitor trends, competitor activities, and regulatory changes impacting the legal industry and legal technology sector
• Benchmark best practices and ensure Clio’s SMB offering remains competitive and forward thinking

Represent Clio in the market

• Represent Clio at events and deliver presentations, both online and in person, to current and prospective clients, business partners and law schools.
• Cultivate relationships with relevant technology and legal industry partners to accelerate Clio's presence in the UK and Ireland.

What you'll bring

• 8+ years in revenue leadership, including 5+ years leading second-line managers. You have managed leaders, not just individual contributors.
• A track record of owning a regional or country P&L, or a comparable revenue mandate, and hitting it. You can talk specifically about the plan you set, what you changed, and what it produced.
• Experience scaling a B2B SaaS sales organisation through a step change in size, not just running a steady-state team.
• Real fluency in the UK and Ireland markets: how buying decisions get made, how firms are structured, where the regional nuances between the two markets actually matter.
• Credibility with a professional-services audience. Legal or legaltech experience is a strong advantage; if you do not have it, you can show you have earned trust quickly in a similarly expert market.
• Strong commercial instincts across pipeline, forecasting, segmentation, pricing dynamics and sales capacity planning, and the rigour to work with revenue operations rather than around them.
• Genuine presence as a public voice for a brand: conference stages, webinars, partner conversations, 
• A leadership style that holds a high bar and keeps people safe enough to tell you the truth.

How you work with AI

AI is changing how sales teams operate, and we are looking for a leader who is ahead of that curve rather than waiting to be told what to adopt.

We would like to see:

• Hands-on use of AI in your own work, and a clear view on where it improves commercial judgement and where it does not.
• Evidence that you have changed how a team works because of AI: a process you rebuilt, a role you redefined, a workflow you retired.
• An eye for hiring and developing people who treat AI fluency as part of the craft.
• The judgement to be honest with a legal audience about what AI does and does not do. Our customers are trained to find the gap between a claim and reality, and they will find it.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits and dental coverage

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy

• Pension contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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The on-target earnings (OTE) salary range for this role is €240,400 to €360,600 reflecting base salary plus variable compensation at 100% attainment. Variable compensation is not guaranteed and will depend on individual, team, or company performance. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.