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Solar Alternatives

Commercial Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeNew Orleans, LA, USAHybrid

About the Job

Requirements

  • At least 3 years of sales or account management experience.
  • At least 3 years of experience in engineering, electrical contracting, or solar energy.
  • Familiarity with customer relationship management software; Salesforce experience is preferred.
  • Experience in outreach and advocacy is a plus.
  • Ability to work 40–50 daytime hours per week.
  • A clean driving record, a valid driver's license, and ability to drive small and large service vehicles.
  • Must be drug free.

Responsibilities

  • Represent Solar Alternatives as an industry leader for resilient clean energy solutions.
  • Develop and maintain customer relationships for potential and active partnerships.
  • Conduct outreach and presentations to organizations and professional firms about Solar Alternatives' services and support.
  • Develop conceptual client projects in conjunction with the engineering department.
  • Manage customer communication regarding project concepts and technical needs.
  • Support project estimating and revisions through final proposals.
  • Execute closing documents and supporting documentation for project origination.
  • Coordinate comprehensive project handoffs with the Operations Department.
  • Follow up with the Operations Department and clients as needed to ensure a strong customer experience.
  • Attend and support industry events and industry partnerships.
  • Manage Salesforce CRM and the file system to keep information updated for communication and documentation.
  • Create and maintain a clear, accountable schedule for follow-up and development.
  • Coordinate with the marketing team on outreach, promotion, and press release opportunities.
  • Prepare reports tracking portfolio development, client follow-up, and new opportunities.
  • Transfer relevant opportunities to other divisions, including service, residential, and electric vehicles.
  • Collaborate with leadership to improve and scale processes.
  • Support identification and mitigation of potential portfolio risks.
  • Achieve portfolio quality, portfolio growth, and financial goals.

Desired Qualifications

  • Salesforce experience.
  • Outreach and advocacy experience.

About the Company

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